Customer Service Representative - Weekly… at Universal… · Calverton

Universal Energy Solutions is excited to announce an opening for a Customer Service Representative in Calveton, MD, offering weekly pay! We are seeking a service-oriented professional who thrives in a fast-paced environment and is dedicated to providing exceptional sales service to our customers.

In this role, you will be responsible for addressing customer inquiries, resolving issues, and promoting and selling our sustainable energy solutions to B2B customers. Your ability to communicate effectively and build relationships will play a key role in delivering customer satisfaction and ensuring a positive experience with our brand.

Responsibilities

• Respond to B2B customer inquiries through direct sales.

• Provide accurate information regarding our products and services to assist customers effectively.

• Document customer interactions and maintain detailed records of inquiries and resolutions.

• Identify opportunities for upselling or cross-selling energy solutions tailored to customer needs.

• Work collaboratively with team members to ensure a seamless customer experience.

• High school diploma or equivalent.

• Excellent verbal and written communication skills.

• Strong problem-solving abilities and attention to detail.

• Ability to handle challenging customer situations with professionalism and empathy.

• Proficiency in using computers and various software applications.

• Flexibility to work varying shifts, including evenings and weekends as needed.

• Rapid advancement opportunities

• Professional sales training curriculum

• Paid Training

• Weekly Pay