Sales Support Executive at Universal… · Abingdon

Sales Support Executive - Commercial Furniture & Interiors

Location: Abingdon, Oxfordshire (with occasional London showroom exposure)

Salary: £30,000 - £35,000 (DOE)

Hours: Monday to Friday 08:00am-5:00pm (1 hour lunch)

Holidays: 26 days + Bank holidays

Benefits: Company performance related bonus, Private healthcare, Pension, Free snacks & drinks

Are you someone who thrives on turning enquiries into seamless customer journeys? Do you enjoy being at the heart of sales - coordinating projects, analysing data, and making things happen behind the scenes?

If this sounds like you, a high-growth international furniture specialist is looking for a Sales Facilitator/Support Exec to join their expanding UK team.

About the Company

This established yet fast-evolving business operates at the forefront of commercial furniture design and delivery. With a strong European manufacturing base and partnerships with globally recognised hospitality and franchise brands, they specialise in delivering high-quality, large-scale furniture solutions - from concept through to installation.

Known for their collaborative, high-trust culture and ambitious growth plans, they offer a dynamic environment where individuals are empowered to make a real commercial impact.

What’s the role about?

You’ll sit at the centre of sales and operations, ensuring every enquiry and order runs smoothly from quote to delivery. You’ll:

• Manage the full order lifecycle - from initial enquiry through to installation
• Translate floor plans into accurate, commercially competitive quotations
• Work closely with sales, logistics, and international teams
• Track orders and proactively resolve issues to keep projects on track
• Support both repeat contract clients and bespoke project opportunities

Key Responsibilities

• Prepare and manage quotations and sales orders using internal systems (e.g. NetSuite)
• Coordinate orders from enquiry through to delivery and installation
• Monitor timelines and proactively manage order progress
• Act as a key point of contact for customer queries and updates
• Support sales teams with pricing, product specifications, and availability
• Resolve delivery issues and discrepancies quickly and professionally
• Build strong relationships with clients and internal stakeholders

About You

You’re someone who:

• Has experience in a sales support, sales facilitator, or customer-facing admin role
• Brings B2B experience, ideally within furniture, interiors, or fit-out sectors
• Is highly organised, detail-oriented, and comfortable managing multiple priorities
• Enjoys working with data, systems, and reporting tools (NetSuite experience is a bonus)
• Has strong commercial awareness - you understand how your work drives sales
• Is proactive, self-motivated, and confident working independently
• Communicates clearly and builds strong relationships with ease

What’s in it for you?

• Career Growth - Opportunity to move into larger, more complex project work
• Impact - Play a key role in a growing, commercially driven function
• Culture - High-trust, collaborative team with a strong office dynamic
• Rewards - Bonus scheme, profit share, and private healthcare options
• Benefits - 26 days holiday + bank holidays, pension, training & monthly team lunches