Pool Service Manager at Universal Business Team in Luton, England, GB

Salary: Circa £40,000 (negotiable DOE) + overtime + call-out rates

Hours: Monday to Friday, 8:00am – 5:00pm (flexibility required with time back in lieu)

Location: This is a national role, with candidates ideally based in the Midlands or along the M1 corridor (e.g. Northampton, Leicester, Luton, Birmingham) for ease of travel.

Benefits:

• Company service vehicle, tools and equipment provided
• Travel expenses and overnight stays covered
• Overtime and call-out enhancements
• Strong team support and clear reporting structure
• Opportunity to work on meaningful, specialist environments

The Opportunity

We are recruiting on behalf of a growing and highly regarded specialist services provider, seeking an experienced Pool Service Manager / Senior Engineer to take a leading role in maintaining and servicing complex pool and plantroom systems across the UK.

This is a brand-new, national position created due to business growth and increasing demand for specialist pool expertise. You will play a key role in shaping service delivery, mentoring engineers, and ensuring the highest standards across a diverse portfolio of commercial and private sector environments.

The Role

This is a hands-on, field-based role combining technical excellence with leadership responsibility. You will be responsible for the full lifecycle of servicing, maintenance, repair, and commissioning of pool and hydrotherapy systems.

Key responsibilities include:

• Delivering planned preventative maintenance (PPM) across a national portfolio

• Diagnosing faults and carrying out reactive repairs on plantroom systems

• Servicing, commissioning and upgrading filtration, dosing, and circulation equipment

• Conducting water quality testing and ensuring compliance with industry standards

• Supporting refurbishment and installation projects

• Producing accurate service reports, risk assessments and maintenance records

• Building strong relationships with clients, site teams and stakeholders

• Identifying additional works and improvement opportunities

• Supporting and mentoring other engineers within the team

• Ensuring all work is completed safely and in line with legislation

You will also contribute to the wider service function, supporting operational efficiency and maintaining high service performance standards.

About You

We’re looking for a confident, self-motivated engineer with strong technical capability and the ability to operate independently across multiple sites.

You will ideally have:

• Proven experience working on pool and plantroom systems

• Strong knowledge of water treatment, filtration, dosing and circulation systems

• A mechanical or engineering qualification (or equivalent experience)

• PWTAG Pool Plant Operator certification (highly desirable)

• IOSH Working Safely (or equivalent H&S awareness)

• IPAF and PASMA (desirable)

• Full UK driving licence

Just as important are your personal qualities:

• Professional, customer-focused and solutions-driven

• Strong communicator with the ability to build relationships on-site

• Proactive and committed to high standards of workmanship

• A team player who supports and uplifts others

Why Apply?

This is a rare opportunity to step into a high-impact role within a specialist service provider delivering work that genuinely improves environments for end users.

You’ll benefit from:

• A varied national role with autonomy and responsibility
• The chance to work on complex and rewarding projects
• Long-term career development within a growing business
• A supportive team culture focused on quality and continuous improvement

Location

This is a national role, with candidates ideally based in the Midlands or along the M1 corridor (e.g. Northampton, Leicester, Luton, Birmingham) for ease of travel.

If you’re an experienced pool or plantroom engineer ready to step into a senior or managerial-level position, we’d love to hear from you.

IND25