Walk-in || Gold Loan Sales Officer at Unity Small Finance Bank in Pune

Job Name / Title - Gold Loan Sales Officer

Company: Unity Small Finance Bank

Website: https://theunitybank.com/

1. Prospecting and Lead Generation

- Identify and target potential customers (individuals, small businesses, etc.) needing gold loans.

- Generate leads through cold calling, referrals, local market visits, and community engagement.

- Plan & execute marketing activities within 5 km radius of the branch

- Travel extensively within assigned areas to meet customers.

2. Customer Acquisition and Relationship Management

- Educate customers about gold loan products, terms, interest rates, and benefits.

- Assess customer needs and recommend suitable loan schemes.

- Build trust by addressing queries, resolving concerns, and ensuring transparency.

3. Documentation

- Guide customers through documentation processes (ID proof, address proof, etc.) and ensure compliance with KYC norms.

4. Sales Targets and Business Growth

- Meet or exceed monthly/quarterly sales targets for loan disbursements.

- Expand the customer base in assigned territories through aggressive field sales activities.

5. Market Intelligence and Feedback

- Report competitor activities, market trends, and customer feedback to management.

- Suggest improvements to loan products or processes based on field insights.