Kinetic Project Manager I/II - MDU Fiber Delivery at Uniti · Baldwin

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S.  Additional information about Kinetic is available at www.GoKinetic.com

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About the Role:
The Project Manager - MDU Fiber Delivery is responsible for managing the end-to-end delivery of fiber services for Multi-Dwelling Unit (MDU) projects from post-sale handoff through service activation and closeout. This role is accountable for coordinating cross-functional activities, tracking milestones, managing risks and dependencies, and ensuring projects are delivered on time, within budget, and in alignment with company quality standards.

This position plays a key role in supporting Uniti’s growth in the MDU vertical by driving disciplined execution, improving delivery consistency, and helping create a scalable, repeatable model for fiber deployment. The Project Manager partners closely with Sales, Engineering, Construction, Operations, Service Delivery, contractors, and property stakeholders to support successful customer outcomes.
What You’ll Do:
• Manage assigned MDU fiber delivery projects from sales handoff through activation and project closeout
• Develop and maintain project plans, timelines, milestones, and status reporting for active projects
• Coordinate with MDU Sales, Engineering, Construction, Operations, Service Delivery, and external partners to support execution
• Track and manage project scope, risks, dependencies, constraints, and action items throughout the delivery lifecycle
• Ensure project activities remain aligned to committed timelines, approved budgets, and quality expectations
• Proactively identify and escalate issues that may impact delivery, customer commitments, or activation dates
• Facilitate cross-functional communication and accountability to remove blockers and maintain project momentum
• Monitor project progress and maintain accurate documentation of status, milestones, and key decisions
• Support service readiness and activation planning to ensure successful customer turn-up
• Partner with contractors, property managers, and other third parties to coordinate access, approvals, and delivery requirements
• Contribute to continuous improvement efforts by identifying process gaps, recurring issues, and opportunities to improve delivery performance
• Support reporting on key operational metrics such as on-time delivery, milestone adherence, activation interval, and held order trends

Do You Have?
• Degree or certification in Business, Operations, Project Management, Engineering, or a related field, or equivalent relevant experience
• Experience in project coordination, project management, service delivery, telecommunications, operations, or a related business environment
• Experience working across teams or functions to coordinate work, manage timelines, and drive execution
• Working knowledge of project planning, milestone tracking, risk management, and status reporting
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Strong written and verbal communication skills
• Ability to work effectively with internal teams, external partners, and stakeholders across multiple levels of the organization

Even Better:
• Experience in fiber delivery, broadband deployment, telecommunications, or field operations.
• Experience supporting MDU, construction, infrastructure, or service delivery projects.
• Experience working with contractors, vendors, property managers, or other external partners.
• Familiarity with delivery performance metrics and process improvement.
• Project management certification or training is a plus.

Knowledge, Skills, and Abilities:
• Strong project coordination and execution skills.
• Strong communication and stakeholder management skills.
• Ability to manage multiple projects, priorities, and deadlines.
• Strong problem-solving and critical thinking skills.
• Ability to identify risks, escalate issues, and drive follow-through to resolution.
• Strong attention to detail and organizational discipline.
• Ability to work in a cross-functional environment with shared accountability.
• Customer-focused mindset with strong commitment to quality and delivery performance.

Measures of Success:
• On-time delivery performance
• Milestone attainment
• Accuracy and timeliness of project reporting
• Effective management of risks, blockers, and dependencies
• Reduction in delivery delays and avoidable rework
• Support of timely service activation
• Quality of cross-functional coordination
• Stakeholder satisfaction across Sales, Delivery, and Operations partners

Reporting Relationship:
Reports to: Senior Manager, Project Management - MDU Fiber Delivery
Direct Reports: None
Work Environment:
This role operates in a cross-functional delivery environment and requires coordination with internal teams, contractors, property stakeholders, and external partners across multiple markets. Limited travel may be required based on business and project needs.

Minimum Requirements:
College degree and 4-6 years professional level experience with 1-3 years supervisory experience; or 8+ years professional level related experience with 1-3 years supervisory experience; or an equivalent combination of education and professional level related experience required

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Our Benefits:

• Medical, Dental, Vision Insurance Plans
• 401K Plan
• Health & Flexible Savings Account
• Life and AD&D, Spousal Life, Child Life Insurance Plans
• Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.