Senior Manager, Adult Tournaments &… at United States… · Lake City

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate.

The Role

The Senior Manager, Adult Tournaments, provides strategic direction and operational oversight for the USTA Adult Tournament portfolio and ITF Masters Tour United States teams. This role serves as the primary national lead for Adult Tournaments, ensuring alignment with the Adult Competition Strategic Plan as it relates to Project 35x35 while fostering collaboration across USTA Sections, committees, and international governing bodies.

Strategic Leadership & Program Management

● Execute the Adult Competition Strategic Plan with a focus on Project 35x35, Open Circuit engagement for high-performance players (ITA/Team USA), NTRP Tournaments, and the USTA Masters Tour.● Drive growth initiatives across NTRP, WTN, and unsanctioned tournament formats in direct collaboration with USTA Sections and the Director of Adult Competition.● Optimize the national tournament lifecycle, including sanctioning, scheduling, site selection, and the execution of legal agreements and approvals.● Manage the NTRP National Championships and the USTA Masters Championships, overseeing site selection, player eligibility/selection, and regulatory compliance.

Stakeholder Engagement & Committee Liaison

● Serve as the primary National point of contact for all USTA Adult Tournaments and the ITFMasters Tour in the United States.● Act as Staff Liaison to the Adult Competition and Senior International Selection Committees, ensuring committee alignment with USTA Adult Competition Strategic Plan and Project 35x35.● Lead all national tournament meetings, including monthly staff calls, committee meetings, and in-person workshops.● Foster external partnerships with key organizations such as the ITF, NWTO, NMTA, and the ITA.

Operations & Quality Control

● Ensure operational excellence by conducting site visits and maintaining rigorous quality control standards for National Tournament Directors.● Uphold regulatory integrity by ensuring all events adhere to USTA Adult & Family Regulations and Procedures.● Provide technical subject matter expertise on the Serve Tennis and Serve Control platforms to support tournament directors and ensure system functionality.● Supervise and develop the Coordinator of USTA Adult Tournaments through regular performance reviews and mentorship.

Cross-Functional Collaboration

● Partner with Marketing, Digital, and Communications to enhance engagement and streamline messaging for tournament directors and participants.● Maintain fiscal responsibility by managing departmental budgets and tracking performance reports for all adult programs and international team initiatives.

● Serve on the NTRP and WTN Operations Teams to integrate technical ratings into the national tournament ecosystem.

Who You Are

Professional Experience & Education● Bachelor’s degree in Sports Management, Business Administration, or a related field (or equivalent professional experience).● 5+ years of progressive experience in the tennis or sports industry, with a primary focus on tournament operations, competitive structures, or event management.● Minimum of 3 years in a management or supervisory role, with a proven ability to lead staff and cross-functional teams.● Deep knowledge of USTA Adult Tournament structures and regulations; high-level proficiency in the Serve Tennis platform is strongly preferred.Technical & Financial Acumen● Advanced command of Google Workspace● Demonstrated experience in P&L management, including budget forecasting, tracking, and financial reporting.● Ability to learn, manipulate, and leverage new and existing digital platforms and data sets to drive program growth.Leadership & Core Competencies● Exceptional verbal, written, and interpersonal communication skills, with the ability to present to committees and high-level stakeholders.● Proven ability to navigate complex regulatory issues and interpersonal disputes with diplomacy and professionalism.● Strong problem-solving skills with a track record of executing long-term strategic plans.● Superior organizational skills with excellent attention to detail and the ability to manage multiple high-priority projects simultaneously.● A history of success working within a complex, matrixed organization.This position is designated as hybrid/flex in Orlando and may allow remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements, as updated occasionally. Please consult HR for the most current policy. The position is considered exempt

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

• Flexibility: Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $7,000 for tuition reimbursement.
• Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.

The expected range for the annual base salary for this position is $80,000 - 90,000. This role is eligible for an Incentive Compensation Plan (ICP) bonus up to 5%. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.