Administrative Assistant, Player ID &… at United States… · Lake Nona

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

 

Why Work for the USTA?

 

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

 

The Role

This Assistant will provide excellent customer service to internal and external constituents.

• Assist with event operations and logistics for camps and special events.
• Coordinate and schedule webinars and team calls.
• Provide travel and accommodation logistics support for staff, players, and event participants.
• Ensure compliance with organizational waiver requirements and Safe Play policies.
• Maintain accurate player records by entering data and uploading required documentation into the AMS Player Database.
• Process invoices, expense reports, and payment requests through Concur.
• Provide administrative and operational support to the Senior Manager for Player ID and Pathway Services
• Support the Head of Player Identification with ongoing projects and departmental initiatives.
• Provide front desk and reception support, including monitoring access to the USA Tennis building.
• Perform additional administrative, operational, and event-related duties as assigned.

Who You Are

• Strong communication, interpersonal, and problem-solving skills.

• Proficient in Google Workspace and Microsoft Office Suite.

• Highly organized with strong attention to detail.

• Skilled in writing and drafting professional correspondence.

• Able to interact effectively with all levels of management.

• Professional, composed, and adaptable demeanor.

 

The salary for this position is $18.00 per hour. This part-time role averages about 28 hours per week.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

 

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.