MARC Analyst at United States Cold Storage, Inc. in Syracuse, UT

Job Title: MARC Analyst

Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team.

The Job Details:

• Maintain integrity of task data, user data, and mapping locations for site within LMS – PerfPlus with a task error rate of 1% or less.

• Maintain User Detail/List in PerfPlus in a timely manner.

• Maintain and provide regularly scheduled updates on any RF equipment changes to facility operations by indicating which VMUs are placed on specific equipment numbers for new, temporary, and retired equipment.

• Complete software updates on any RF/VMU scanner equipment and communicate those changes to facility operations.

• Assist OSS with maintaining equipment lists for all electronic equipment (including but not limited to active computers, radios, printers, telephones, etc.) to facility operations on a regularly scheduled basis.

• Assist in site specific initiatives pertaining to employee training / coaching.

• Assist Site/Area IEs in training warehouse supervisors in all MARC software/apps and coaching.

• Perform and support coaching/observations by reporting on coaching process and performing coaching observations.

• Help maintain and develop Performance Accountability Program.

• Assist Site/Area IEs with the audit of incentive programs for accuracy of measurement.

• Adjust Labor Management Software tasks for downtime requests accurately and ethically.

• Assist Site/Area IE with collecting frequencies for labor standards.

• Assist Site/Area IE with performing machine time studies.

• Calculate accurate internal metrics/KPIs

• Provide data from PerfPlus for others to use in analysis.

• Provide analysis as requested from superiors (existing and new reports). Labor Analysis, RFPs, etc.

• Manage and administer associate Incentive programs.

• Creates tasks for area and regional CIT members

• When all other core job requirements are fulfilled, assist other MARC Analysts with any technical questions regarding the completion of their core functions or system functionality.

• Communicate observed and projected process changes to Site and/or Area IEs.

The Job Specifics:

• Location: Syracuse, Utah

• Department: Automation

• Work Hours: Hours may vary

• Reports To: Operations Manager

• Travel Amount: up to 5-10%

• Job Type, EEO, and Job Code: Full-Time, Non-Exempt

What We Are Looking For:

Education

• High School Diploma or GED

Experience

• Warehouse experience, preferably in a food or temperature-controlled environment

• Radio frequency and other warehouse computer applications such as MS Office and Lotus Notes.

• Detail and customer service oriented.

• Planning, organizing, professional written and oral communication, problem solving, decision making, excellent mathematical skills.

• Must be able to consistently lead and influence others to take positive action.

• Handle multiple high priority tasks in a fast paced team environment, and requires the ability to work well independently with minimal supervision.

Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Bend and lift up to 50 lbs. on a regular basis

• Lift up to 70lbs with assistance on an occasional basis

• Stand and walk for extended periods of time

• Use hands to handle objects, tools, or controls

• Be able to speak and hear for safety and productivity

• Use scanners, tablets, radio, phones, and other warehouse machinery

• Ability to lift overhead

• Ability to work overtime is an essential part of this position due to demand

• Drive a registered motor vehicle to satisfy daily requirements

• Have acceptable and / or correctable vision

• Work in an atmosphere range of + 50 to - 30 degrees F with a moderate noise level

• Personal interaction and communication required to and from other people is extremely high

• Good arithmetic and reading skills

• Understand and follow verbal instruction, written instruction and company policies

• A self-starter that can work independently and coordinate with others

• Work in a fast pace environment with the ability to manage stress and productivity guidelines

The Standard Details:

• Always maintain a professional manner in appearance and communications.

• Participate in staff and/or customer meetings if required.

• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.

• Identify and record any issues relating to product, processes and/or quality.

• Initiate, recommend, or provide solutions through appropriate channels.

• Verify the implementation of solutions.

• Follow posted security procedures at all times while in the building.

• Participate in Safety and Educational Training.

What’s In It For You:

A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.

Things We Need To Mention:

• The above job description may not include all tasks necessary to complete the job.

• Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.