Representante de Atención a Clientes… at United Parcel… · Mexico

Representante de Atención a Clientes (Importación) - CSR Location: MX - COLOMBIA (MXCLM) Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position uses import/export regulations to classify products and determines elgibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments. Responsibilities: Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources. Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products. Manages and organizes product databases and classification information in Excel and Access. Enters product classifications and substantiation into proprietary operating system. Communicates proactively with customers including educating customers on regulatory procedures Qualifications: Strong knowledge of US Customs and Border Protection Regulations Bachelor's Degree (or internationally comparable degree) - Preferred International Trade, Logistics or Freight Forwarding experience - Preferred Previous experience with classification and/or FTA determination - Preferred Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.