Operations Advisor - The Great Greek… at United… · Phoenix

Company Description

UFG, Inc.

Operations Advisor - The Great Greek Mediterranean Grill

Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

Job Description

The Great Greek Mediterranean Grill is a fast-growing, fast-casual restaurant concept that brings the bold, vibrant flavors of the Mediterranean to today’s diners. Rooted in authentic, family-inspired recipes, the brand is known for its fresh, made-to-order dishes, including savory gyros, grilled souvlaki, crisp salads, and flavorful spreads—all prepared with high-quality ingredients.

With a focus on exceptional food, warm hospitality, and a modern dining experience, The Great Greek delivers a unique blend of tradition and innovation. Backed by a proven franchise model and growing national presence, the brand continues to expand as demand for fresh, healthy Mediterranean cuisine rises.

The Operations Advisor provides franchisees with industry training and support in assigned region while driving profitability, as well as being part of new store launches.

• Implements franchisee store startup program, including: operational training and marketing assessments.

• Maintains a high level of knowledge and skill in all areas of operations and training.

• Contacts franchise owner consistently prior to and after opening. Works with Franchisee regarding pre- opening schedule, training, shift control, scheduling, order & daily/nightly paperwork.

• Communicates with the Operations Manager and other necessary personnel throughout the opening process sharing the status of opening-related milestones, potential delays or other opening-related issues.

• Maintains regular follow-up to restaurants post open and visits stores that are not performing well Works with the Operations Manager to develop plan of action to address deficiencies and ensure brand standards are met.

• Visits all stores a minimum of two (2) times per year.

• Increases operational standards through guidance, training, and improving management skills.

• Trains and reinforces franchisees and store employees comply with franchise model and system.

• Instructs franchisee and store employees on safe operation and handling of equipment and products.

• Examines P&L statements to advise franchisees on best practices.

• Consults with franchisee to ascertain and define need or area of opportunity, and determine scope of

investigation required to obtain solution.

• Advises Support Department on issues identified through communication with franchisees.

• Follows up with franchisee on behalf of Support Department.

• Compiles brand compliance data and helps franchisees upgrade their image.

• Assists corporate with planning regional meetings

• Completes, maintains, and processes required paperwork, records and daily reports.

• Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance).

• Travels 70-80% in and outside Region.

Qualifications

Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to four years related experience and/or training; or equivalent combination of education and experience.

Strong working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, and scheduling software. Point-of-sale (POS) software.

Eligible driver’s license and valid automobile insurance is required

A credit card with an available credit limit to cover expenses

Strong background in related industry

Sales and business operations experience and the ability to read a profit and loss

Restaurant experience a must

Must be able to travel an average of 70-80% of the time

Additional Information

Once you become part of our amazing team of winners you’ll enjoy:

Competitive compensation

Comprehensive training to hone your skills at our headquarters

Travel opportunities

Medical, Dental, Vision, and Life insurance coverage

Short- and Long-term disability insurance

Generous time off and paid Holidays

401(k) plan with company match

Employee Development Programs

Social gatherings and team building activities

Leadership workshops for personal development

Recognition for our top performers

Philanthropy – a chance to give back to the community

Join us at United Franchise Group – a global leader for entrepreneurs!

Apply today!

All your information will be kept confidential according to EEO guidelines.