UTS Trainee - SENA Practitioner at Unisys · Bogota

What success looks like in this role:

• Develops knowledge and skills within a functional area or discipline. • Serves in an entry-level role, receiving guidance and direction from a supervisor, manager or senior-level associate. • May have basic accountability for routine assignments and task areas. • Assignments involve a mix of learning and hands-on experience. • May serve in a rotational manner, moving from one functional area to another for developmental purposes.

• May serves in either a technical or non-technical role, as described below. Additionally, may perform duties as described under the Intern / Student categories.

Technical Support and Troubleshooting • Assisting with hardware and software installation, configuration or maintenance. • Troubleshooting network, system or application issues for internal or external clients. • Learning to use troubleshooting tools and ticketing systems to manage support requests.

IT Infrastructure Support • Helping with server and network maintenance, including monitoring performance and security. • Assisting with workstation setup, user account management and configuration. • Learning about cloud-based services, virtualization and storage solutions.

Client Engagement and Support • Helping with client inquiries, by phone, email or in person. • Assisting with software demos, onboarding or training. • Developing understanding of typical client needs, working with senior associates to deliver solutions.

Cross-functional Collaboration • Working with allied teams to understand points of engagement and working methodologies. • Learning to coordinate tasks within larger team settings and assisting with problem solving efforts.

You will be successful in this role if you have: High School diploma or GED required Generally, less than 1 years’ experience in area of responsibility

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.