Technical Infrastructure Engineering Manager at Unisys in Surprise, AZ

What success looks like in this role:

Provides leadership and oversight for the Engineering team responsible for designing and maintaining secure, scalable, and efficient technology solutions. The role focuses on improving operational efficiency, establishing best practices, and enabling internal teams and customers through standardized platforms and streamlined processes. Works across technical and business teams to reduce manual tasks, enforce standards, and implement reliable infrastructure solutions. Leads development efforts for the Unisys Infrastructure Platform, supporting operational stability and service delivery.

Team Leadership and Project Delivery

• Provides direction to a team of engineers (direct or indirect) focused on infrastructure engineering, system integration, and operational improvements. • Oversees the execution of projects, including scope, timeline, resource planning, and budget control. • Retains technical ownership for designing and coordinating scalable, resilient infrastructure and services.

Automation and Tooling

• Leads the development and implementation of automation solutions to support system provisioning, configuration management, and operational efficiency. • Promotes standardized deployment and configuration practices to improve consistency and reduce manual work. • Drives adoption of self-service capabilities for common operational tasks such as provisioning, access requests, and service management through platforms like ServiceNow or internal service catalogs.

Stakeholder and Cross-Functional Engagement

• Collaborates with business and technical stakeholders to gather requirements, design solutions, and align technical delivery with organizational goals. • Partners with architecture, security, and operations teams to enforce compliance, streamline change management, and improve platform usability.

Standards and Operational Excellence

• Establishes best practices and operating procedures for system build, deployment, support, and incident management. • Implements monitoring and alerting solutions to support proactive system management and operational visibility. • Ensures secure management of credentials and privileged access in accordance with enterprise security standards.

Platform Improvement and Continuous Development

• Leads ongoing improvements to engineering platforms to support enterprise workloads and resilient infrastructure. • Evaluates technologies and methodologies that enhance system reliability, operational efficiency, and team productivity.

You will be successful in this role if you have:

• BA/BS degree and 8-10 years’ relevant experience OR equivalent combination of education and relevant experience
• 3-5 years’ leadership experience
• Experience leading and managing managed services engineering teams (windows, linux, database, datacenter)
• Demonstrated experience in solving complex business and technical problems in a highly regulated environment
• Strong focus on implementing process and technology automation
• Strong communication and written skills, ability to drive MBR's, QBR's with account teams
• Must be a US Citizenship due to servicing DoD account.

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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.