Eng MDM-Imaging at Unisys in Hyderabad, Telangana, IN

What success looks like in this role:

• High-Level Description: Position will be for Image Engineer, Windows 10 and 11 - Image build and operating System deployment methodologies. Hands on experience on creation & update / Refresh gold images along with hardware evaluation / integration is required. Develop / update Task sequence and knowledge on various deployment methods. Proficient knowledge on software / patch deployments required.

Responsibilities and Accountabilities: - Delivering Image Management services which includes creating customized windows images from source, Windows 10/11, tier 3 incident management - Test of software packages created for distribution via SCCM/Intune/co-pilot - Creation, further development and maintenance of SCCM task sequences for OS deployment - Evaluation of new Windows 10/Win11 GPO's - Represent the Image Management services for the specific account and act as a single point of contact (SPOC) for the customer, internal operations and service delivery teams - Coordinate critical customer issues as well as new release and change implementations. - Update and maintain operations manual and contractual reports - Identify areas of improvement in the account, propose and oversee implementation of CSIP’s - Approve implementation of technical documentations - Developing and testing Windows client Operating system master images (Windows Windows 10/11.) from the source as per customer requirements using tools such as MDT, SCCM, Windows ADK /Intune, when working as an individual contributor for small to medium sized accounts - Test and integrate device driver for new hardware models if working as an individual contributor for small to medium sized accounts. - Interact with TSDL's/CDE's/SDM’s and clients as required to gather end to end requirements of the build, document them and get signed off. - Conduct peer review / Quality assurance for builds or changes being carried out by peers.

Necessary skills: - Strong understanding of ITIL, specific to Change & Release management - Ability and willingness to take direction from team Lead, SDM and Client Executives - Ability to work in a team environment - Able to adapt to a changing technical environment - Ability to coach other members of team in their area of expertise - Ability to communicate clearly with all team members and end-users - Ability to work with a sense of urgency - Customer facing presentation and consulting skills

Certifications: ITIL Foundation (optional), Certification on Configuration Manager (Optional in case of Good knowledge)

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You will be successful in this role if you have:

BA/BS degree and 3-5 years’ relevant experience OR equivalent combination of education and experience

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