Head of Commercial AI, Wellbeing Collective at Unilever in Remote

Head of Commercial AI, Wellbeing Collective Location: Remote - USA ABOUT UNILEVER: With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world. At Unilever, your career will be a unique journey, grounded in our, collaborative, and flexible working environment. Our organizational ambition centres around creating workplaces that foster equity, diversity, inclusion and belonging across all aspects of our business. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. WHO ARE WE? We are the Global Wellbeing team focused on one of Unilever’s largest growth opportunities – the €140bn Wellbeing space defined by Vitamins, Minerals, and Supplements (VMS). OUR BUSINESS: Unilever’s Wellbeing Collective Group (WBC) holds the company’s functional nutrition brands and the portfolio of brands that includes Equilibra (Italy) and US acquired brands Olly, LiquidIV, Nutrafol, SmartyPants, Welly and Onnit. Each brand is completely unique and focused on giving consumers superior experiences within their respective spaces and target segments. We are committed to continue growing this strategic business for Unilever through a series of acquisitions and international expansion of acquired brands through Unilever’s scale and network in the markets. We work in an agile, fast-moving environment, collaboratively within the team and with our Unilever colleagues around the world. We work in a project based networked way where everyone needs to be able to take a step back and think strategically as well as rolling up their sleeves and get their hands dirty, to be entrepreneurial and experiment as well as bringing in the best of Unilever and work the structures of a large company, to take charge and lead as well as follow and support others. JOB RESPONSIBILITIES: Lead the commercial AI product strategy for the Wellbeing Collective across brands including Liquid I.V., Nutrafol, OLLY, SmartyPants, Onnit and others, ensuring adoption of scalable, high-impact AI capabilities. Collaborate with key commercial leaders (head of eCom, head of media, etc.) to define roadmap and needs for central & operating teams. Architect and optimize workflows using leading AI and automation platforms (e.g., Gumloop, Chat GPT SDK, Microsoft Copilot Studio) to enhance productivity, decision-making, and creative excellence. Identify, evaluate, and implement AI solutions across key commercial domains—pricing, promotion optimization, category analytics, forecasting, media and creative generation and sales/account management productivity. Working SMEs to define what “good” looks like. Lead cross-functional sprint teams with operating companies to rapidly prototype, pilot, and scale commercially meaningful AI use cases. Develop and manage an experimentation roadmap, ensuring strong hypothesis design, outcome measurement, and successful transition from pilot to enterprise deployment. Oversee vendor assessments, build-vs-buy evaluations, procurement processes, and technical due diligence for emerging AI solutions. Partner with eCommerce, Marketing, Sales, & Finance leaders to embed AI into core decision-making processes and operating models. Build governance frameworks for safe, responsible, and compliant AI adoption across the collective partnering with IT teams Lead GEO-based AI tooling to ensure global tooling, localization, and market activation for AI capabilities. Define and track KPIs for AI-driven value creation, including revenue impact, margin improvement, productivity gains, and operational efficiencies. KEY ACCOUNTABILITIES Workflow & Platform Enablement: Deploy, maintain, and optimize AI workflow software across the organization, ensuring seamless integration with existing Unilever systems and processes. Commercial Impact Delivery: Drive measurable business outcomes by championing AI solutions for revenue growth, margin enhancement, and cost reduction across key commercial functions. Change Leadership: Shape the organizational transformation required to scale AI—upskilling talent, redesigning processes, and establishing adoption mechanisms. Leadership through collaboration & going further together. Training & Capability Building: Develop and deliver enterprise-wide AI education programs, including prompt engineering best practices, team-specific training, and leadership enablement. Innovation & Use Case Pipeline: Maintain a strong portfolio of prioritized AI use cases, ensuring rapid testing, structured evaluation, and strategic scaling. Cross-Functional Collaboration: Act as the connective tissue between central teams and operating companies to ensure alignment, co-creation, and shared success. Standards & Governance: Implement robust frameworks for data integrity, model safety, compliance, and ethical use of AI technologies. Vendor & Ecosystem Management: Build strategic partnerships with leading AI providers, startups, consultancies, and academic institutions. WHO ARE WE LOOKING FOR? An AI leader with deep understanding of commercial use cases and the ability to translate emerging technologies into tangible business impact. Combination of visionary and doer. Expert in AI prompt engineering, workflow automation, and deploying agent-based systems. Proven track record leading cross-functional teams through rapid experimentation, sprint development, and scaled deployment. Strong background in CPG, ecommerce, or digitally native brands, with experience shaping pricing, promotion, innovation, category, and marketing strategies using data and AI. Exceptional communicator capable of educating and influencing senior stakeholders and large commercial organizations. Comfortable navigating ambiguity, simplifying complexity, and driving organizational change in large, matrixed environments. Curious, execution-focused, and energized by building new capabilities from zero to one—and then scaling them globally. Strong business judgment with the ability to balance speed, governance, and strategic priority. Pay: The pay range for this position is $146,200 to $219,400. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. Bonus: This position is bonus eligible. Long-Term Incentive (LTI): This position is LTI eligible. Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. ------------------------------------ At Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee. Unilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. For more information on your federal rights, please see Know Your Rights: Workplace Discrimination is Illegal Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment. #LI-Remote