Accounts Receivable Representative I - Remote at UNFI in Remote

Summary: UNFI is a grocery wholesaler with a finance and accounting team that supports the company’s financial health and business growth. The Accounts Receivable Representative I manages incoming payments, generates accurate invoices, maintains customer account records, resolves billing issues, and supports collections and financial reporting.

Responsibilities:
- Invoicing & Billing: Generate and distribute accurate invoices and statements to customers in a timely manner
- Payment Processing: Record and reconcile incoming payments (checks, ACH, credit cards, wire transfers) and accurately apply them to the correct customer accounts
- Collections: Monitor accounts receivable aging reports, identify overdue accounts, and contact clients via email or phone to secure payment
- Dispute Resolution: Investigate and resolve billing discrepancies or customer queries regarding their accounts
- Account Reconciliation: Maintain and update files, ledger accounts, and customer records
- Reporting: Assist in generating periodic reports for management on aging accounts and collection progress
- Performs other duties as assigned

Required Qualifications:
- Associate degree in Accounting, Finance, or a related field (or equivalent on-the-job experience)
- 0-2 years of experience in accounting, billing, or general office administration
- Proficiency in Microsoft Office Suite (especially Excel) and familiarity with accounting software
- Soft Skills: Strong communication, attention to detail, and problem-solving abilities
- Good judgment is required for this position as there may be times when direct supervision may not be immediately available
- Remote Role: This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager
- Travel (minor): This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons

Required Skills: Accounts Receivable, Billing, Payment Processing, Account Reconciliation, Collections, Microsoft Excel, Microsoft Office Suite, Accounting Software

Benefits: Competitive 401k, Competitive PTO plan, Remote, Health benefits – first of the month following 30 days of employment, Mentorship program/developmental opportunities, Paid Time Off, Sick Time, Paid holidays and parental leave, 401K Program, Medical, dental, vision, life, and accidental death/dismemberment insurance, Short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.