Unext Learning→
Manager - Operations at Unext Learning in Bengaluru(M.G Road)
Mid LevelOn-siteBengaluru(M.G Road)
Skills
Team ManagementAcademic OperationsBusiness OperationsCustomer Support OperationsSales OperationsCustomer Service OperationsOperations ManagementCustomer service
Job Description
Qualifications Education Bachelors degree required
MBA or equivalent preferred
Minimum 3 years of people management experience
EdTech or Higher Education experience preferred
Monitor operational SLAs and ensure a seamless learner experience. Learner Support Lead the learner support team handling learner queries and ticket resolution
MBA or equivalent preferred
Minimum 3 years of people management experience
EdTech or Higher Education experience preferred
Monitor operational SLAs and ensure a seamless learner experience. Learner Support Lead the learner support team handling learner queries and ticket resolution