Driver/Admin clerk-[Open to Tier 1 & 2… at UNDP · Copenhagen

Tiered Approach

In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP/UNCDF/UNV vacancies are advertised using a tiered application process whereby:

• Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026
• Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments
• Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers
• Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates

BACKGROUND

UN City Copenhagen hosts 10 United Nations organizations that support development and humanitarian operations worldwide. From Copenhagen, resident agencies provide operational support to global programmes through procurement, supply chain management, partnerships, technical expertise, and programme support functions.

The work carried out from UN City Copenhagen contributes to the implementation of the 2030 Agenda for Sustainable Development and the Sustainable Development Goals (SDGs).

Key Duties and Responsibilities

The Driver/Admin Clerk is expected to demonstrate professionalism, discretion, flexibility, and a strong client-service orientation when interacting with staff, partners, and visitors.

1. Provide driving services to the UN City agencies :

• Ensure provision of reliable and secure driving services following the agreed scope of the UN City Driving services
• Ensure proper use of the vehicle through accurate maintenance of daily vehicle logs,
• Support preparation of the vehicle maintenance plans and reports.
• Ensure availability of proper documentation related to operation and maintenance.
• Ensure traffic rules and regulations are well understood and followed. Avoid unnecessary risks while driving.
• Ensure all safety and security instructions applicable as per UN Standard are understood and followed.
• Report any incident pertaining to safety and operational standards of the assigned vehicle to the supervisor at the earliest.

2. Provide efficient messenger services focusing on achievement of the following results:

• Collection and delivery of mail and other materials as required from and to, government agencies and other institutions.
• Sorting, delivery, and pickup of mail from various offices; maintenance of records.
• Use an office bicycle, where appropriate and as required, for local delivery and collection of documents, mail, and small items, in accordance with applicable safety and security requirements.

3. Ensure Proper use of vehicle:

• Ensure availability of documents and necessary parts in the vehicle.
• Ensure daily, weekly, periodic, and other checks and carry out minor repairs, arrangements for major repairs, timely changes of oil, check of tires, brakes, car washing, etc.
• Keep vehicle servicing record/registration/fitness and other relevant documents for the assigned vehicle up-to-date and maintain the vehicle history book for the assigned vehicle containing all important data on servicing, repair, changes, modifications, etc.
• Ensure spare tools, First Aid Box, Fire Extinguisher, Safety & Security items as required in the vehicle are available and in functional condition.

4. Administrative, Operational Support and Flexibility

• Support vehicle scheduling and coordination
• Support the introduction of a new booking system, particularly for driving services of incoming visitors, VIPs, specific meetings, etc.
• Use basic digital tools, fleet systems or booking system, email, and standard office applications.
• Provide routine administrative and clerical support as requested by the Common Services administration.

The incumbent performs any other duties and responsibilities within their functional profile, as deemed necessary for the efficient functioning of the office and the Organization.

Institutional Arrangement

Under the overall guidance of the Operations Manager and direct supervision of the Project Associate, the Driver/Admin Clerk provides reliable and efficient transportation and administrative services, ensuring high quality, safety, and accuracy of work.

The role ensures full compliance with UN safety standards, contributes to cost-effective vehicle management, and supports administrative, messenger, and general office functions.

Competencies

Core Competencies

• Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
• Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements
• Learn Continuously: LEVEL 1: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback
• Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
• Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in the face of adversity, confident
• Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
• Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination

Cross-Functional & Technical Competencies

• Business Management — Customer Satisfaction/Client Management: Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide input to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate clients' upcoming needs and concerns.
• Administration and Operations — Vehicle management: Knowledge of policy & procedures on fleet management
• Administration and Operations — Security incident management & monitoring: Ability to provide adequate response to security incidents/events.

QUALIFICATIONS

Min. Education requirements:

• Secondary Education (School Certificate (SSC) passed) with a valid driver’s license is required.

Min. years of relevant work experience:

• Minimum of 3 years (with secondary education) of work experience as a driver with a safe driving record is required.
• Proven experience and knowledge of driving rules and regulations of Denmark is required.

Desirable criteria:

• Experience in vehicle management and maintenance, including minor repairs, is an asset.
• Basic elementary knowledge of motor and electric vehicles is an asset.
• Experience in supporting driver scheduling, or coordinating vehicle assignments is an asset
• Previous working experience in the UN, an international organization, or an embassy is desirable.
• Experience in providing routine administrative or clerical support is desirable.
• Proven ability and willingness to use a bicycle safely for local messenger and delivery duties.

Language Requirements:

• Fluency in English is required.
• Knowledge of Danish is an asset.

Equal opportunity

As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.

UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.

Sexual harassment, exploitation, and abuse of authority

UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination, and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.

Right to select multiple candidates

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam alert

UNDP does not charge a fee at any stage of its recruitment process. For further information, please see https://www.undp.org/scam-alert.

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