Field HR Sr. Coordinator/Team Lead (The… at Ultimate Care · The Bronx

YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Our office team works behind the scenes to ensure patients receive exceptional care — giving families true peace of mind — while also providing the coordination, resources, and support our field staff need to succeed. As our organization continues to grow, we are proud to expand our team in South Brooklyn and welcome individuals who are passionate about making an impact. Join a team that truly lives by its core values every day!

About Us
Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care.

Compensation: $27-$30 an hour based on relevant experience

Location: 391 E149th Street, Bronx, NY, 10455

Schedule: Monday-Friday, on-site, 9:00 AM - 5:00 PM

The Field HR Sr. Coordinator/Team Lead. is the lead for ongoing and post-hire caregiver compliance for both Ultimate Care and Swift Home Care. This Team Lead manages and executes HR onboarding activities to ensure caregivers move from applicant to work-authorized, audit-ready employees in a timely manner. You will ensure all pre-employment requirements are completed accurately before caregivers begin working. The role owns regulatory compliance, audit readiness, and caregiver file integrity, ensuring adherence to NYS DOH regulations, CHRC requirements, I-9/E-Verify standards, HIPAA, and internal compliance policies. The Field HR Sr. Coordinator/Team Lead will minimize compliance risk by enforcing onboarding standards, validating work authorization, ensuring caregivers are properly entered into required systems prior to start, and assuming full compliance ownership once caregivers transition from onboarding.

Responsibilities:

Onboarding & Intake Management 

• Coordinate caregiver onboarding from intake through start eligibility. 

• Collect, review, and verify all pre-employment documentation. 

• Ensure all documentation meets DOH, DOL, and internal policy standards. 

Work Authorization & Eligibility 

• Complete and review I-9 documentation in compliance with federal regulations. 

• Submit and track E-Verify cases within required timelines. 

• Verify caregiver presence and status in the CHRC system prior to start. 

• Initiate fingerprinting when required and monitor determination status. 

• Confirm caregivers are eligible to begin working prior to handoff. 

Orientation & System Entry 

• Determine orientation eligibility and track completion. 

• Validate hire/start dates for accuracy and compliance. 

• Ensure caregiver records are accurately entered and updated in applicable internal trackers: 

  Collaboration & Communication 

•    Work closely with Nursing and Compliance team to resolve onboarding barriers. 

•    Provide timely updates on caregiver readiness and onboarding status. 

•    Escalate delays, deficiencies, or compliance risks to leadership promptly. 

You will have:

• Minimum of 2–3 years of experience in HR onboarding, compliance, or home care operations.
• Strong familiarity with home care regulatory requirements, I-9, and E-Verify processes, and CHRC workflows.
• Experience working with ATS and caregiver management systems preferred.
• Exceptional attention to detail.
• Strong organizational and time-management skills.
• Ability to manage high-volume onboarding in a fast-paced environment.
• Clear written and verbal communication skills.
• Strong judgment with appropriate escalation awareness.
• Ability to enforce standards while maintaining professionalism and empathy.