Technical Account Manager at UiPath in Toronto, Ontario, Canada

LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? Your Mission At UiPath, you'll empower the world's largest companies to transform their operations through automation, enabling their teams to reach their full potential. As a Technical Account Manager living in the US or Canada, you'll guide our most strategic customers in building enterprise-level business automation programs. Your role will be crucial in ensuring our customers achieve maximum business value and organizational impact using UiPath's innovative automation platform. You'll work with stakeholders across all levels, from C-suite executives to team members, driving business adoption with a laser focus on achieving tangible outcomes and enhancing work processes. What you'll do at UiPath 1. Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value. 2. Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals. 3. Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes. 4. Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints. 5. Conduct design and code reviews for select automations to reinforce and verify best practices. 6. Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement. 7. Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently. What you'll bring to the team - Degree in Computer Science or a relevant field - Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP) - Proven track record in customer-facing technical account management or consulting roles - Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering - Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG and MCP - Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success - Candidates must be authorized to work in the United States or Canada for this role Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.