Account Manager - Edge at UFP Industries in Remote

Job Summary

The role of an Account Manager at UFP Edge, specifically handling accounts with big box retailers and involves a range of responsibilities aimed at maintaining and growing business relationships and ensuring the success of the products offered. Here are the key responsibilities associated with this role:

•    Merchant Relationship Management: Manage and nurture the relationship with the Merchant and Assistant Merchant of Big Box retailers. This includes regular communication, understanding their needs, and addressing any concerns or requests they may have. Building a strong rapport with these key individuals is crucial for the success of the partnership.

•    E-Commerce Optimization: Collaborate with the brand advocate to optimize the E-Commerce offerings for the products. This may involve ensuring that product listings are accurate, well-presented, and effectively marketed online. Working closely with the brand advocate can help align online strategies with the retailer's goals.

•    Category Management Coordination: Work with category management teams to ensure the achievement of key performance metrics. This may involve analyzing sales data, identifying areas for improvement, and implementing strategies to enhance the performance of UFP Edge products within the category.

•    Big Box Store Participation: Participate in and support the requirements of Big Box stores. This may include attending meetings, addressing store-specific needs, and coordinating initiatives to drive product sales within these stores.

•    New Product Introduction: Take responsibility for the successful introduction of new products to the market. This includes placing these products within the retailer's inventory, tracking their performance, and making adjustments as necessary to ensure their success.

​Qualifications

• Preferred bachelor's degree or equivalent work experience in a related area

• Minimum of one year of customer services experience

• Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications

• Preferred manufacturing background, but not required

• Preferred experience and knowledge on UFP’s organization, culture, and product lines

Benefits

Salary Pay Range: $100,000 - $130,000 annually dependent on experience, geographical location, commission structure, additional benefits such as car allowance and cost of living adjustments

•    Medical insurance
•    Health savings account with company contribution
•    Dental insurance
•    Vision insurance
•    Basic and voluntary life insurance
•    Disability insurance
•    401(k) plan with company match
•    Paid vacation and holidays
•    Stock purchase program with employee discount
•    Educational reimbursement
•    Wellness programs and challenges
•    Other supplemental benefits

The Account Manager at UFP Edge, focusing on Big Box accounts and plays a critical role in managing and growing these key relationships, optimizing E-Commerce offerings, achieving category metrics, participating in Big Box store requirements, and successfully launching new products. Effective communication, data analysis, and collaboration with both internal and external stakeholders are essential for the success of this role.