Sales Development Representative at Udemy in Denver, CO

Summary: Udemy is an AI-powered skills acceleration platform dedicated to transforming lives through learning. The Sales Development Representative will engage with prospects to build a pipeline for Account Executives, utilizing effective communication and innovative sales tools to showcase Udemy Business’s value proposition. Responsibilities: - Build pipeline across the Americas Business by responding to inbound inquiries of Udemy Business by driving high-impact conversations via phone, email, LinkedIn, gifting, text and video - Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers - Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes (Salesloft, Salesforce, LinkedIn Sales Navigator, Qualified, Gong) - You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively - Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy - Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment Required Qualifications: - You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs - You are an effective communicator who articulates the value proposition of Udemy Business - You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion - You demonstrate a growth mindset by being open to learning and feedback - You adapt quickly to new sales tools, methodologies, and market trends - You embody our value of 'Courageously Experimental' when testing different approaches and strategies to find what works best for your process and prospects - Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns - You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks - By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets - You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them - You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement - You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow - You will be working with prospects who engage with Udemy to build pipeline for our Account Executives across Small business and large Enterprise organizations - This role requires active listening, quick thinking, and a growth mentality to address customer needs and build meaningful interactions that showcase Udemy Business's unique value proposition - You will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career - You will strategically manage your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively - Mastering core sales skills: Call effectiveness, time management, territory planning and execution, sales tools and digital strategy - Embracing the opportunity to enhance Udemy's inclusive culture by championing yourself and the wins of others in a hybrid environment - Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure - Eagerness to learn and improve, with examples of personal or professional development initiatives - Ability to ask insightful questions and a keenness for problem-solving - High-energy, a team player mentality, and are self-motivated - Excellent written and verbal communication skills - Outstanding organizational and time-management skills Preferred Qualifications: - Experience with our tech stack: Salesforce, Salesloft, Gong, ZoomInfo, Orum and SalesNavigator a plus Required Skills: Salesforce, Salesloft, Gong, LinkedIn Sales Navigator, ZoomInfo, Orum, Sales Methodology, Sales Pipeline Management, Coachability, Drive Benefits: Full access to Udemy courses, A monthly UDay to invest in yourself, A budget to spend on whatever helps you improve