Strategy & Operations Manager (Courier Pricing) at Uber · Sydney

About The Role

Come and drive growth in a fast paced, dynamic business. This role is part of the APAC Marketplace team, which tackles some of the region’s most complex problems. These problems involve tough strategic decisions, requiring analytical rigour and close collaboration across Uber. For a tenacious truth seeker, looking to unlock the next wave of growth for all 3 sides of the marketplace, this is the team for you.

Make magic in the marketplace joining the team at the intersection of our Earners, Consumers and Merchants. The Courier Pricing team manages complex marketplace dynamics and is suited to a commercially minded operator who is keen to roll up their sleeves and put strategy into action. You will be responsible for analysing performance, defining strategy, executing high impact initiatives across the region, and partnering with engineering teams on new product rollouts. In doing so you will help millions of consumers in APAC add time back in their day with delicious food and critical conveniences and provide earnings opportunities to many hundreds of thousands more.

What You’ll Do

• Lead strategic courier pricing projects: Own cross-market projects end to end - frame the problem, build the analysis, land the recommendation with leadership, and see it through implementation with country pricing and incentives owners.
• Pricing models & forecasting: Build and improve models used to inform pricing decisions, including operational demand and supply forecasts
• Product launches: Partner with Engineering, Policy and Safety teams on the design and launch of new courier pricing products and incentive constructs
• Scale supply: Partner with Delivery Person acquisition teams in each country to ensure we are building adequate supply where and when we need it most, maintaining balance between demand and delivery people availability
• Spend & experience tradeoffs: Recommend spend vs. experience tradeoffs, partnering with local Finance and Marketplace teams to strike the right balance between investment and consumer experience

Basic Qualifications

• Experience - 3+ years in strategy, operations, pricing, analytics or consulting
• Analytics - experience dealing with complex data sets using excel/google sheets (SQL a plus) and proficiency with AI tooling to synthesise data-backed recommendations
• Problem solving - the ability to break down ambiguous problems by applying structure and using data-driven insights to solve them
• Ownership and delivery - demonstrated ability to work closely with cross-functional teams, plan and prioritise workstreams across multiple projects and complete tasks with a high attention to detail
• Ability to thrive in a fast-paced and ambiguous environment

Preferred Qualifications

• Experience in pricing
• Strong business acumen and ability to develop a deep understanding of complex business fundamentals & market dynamics
• Ability to go deep on technical domains and translate key insights to leadership in a compelling and easy to understand way

About the Company

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.