Product Manager – Agentic AI & Workflow… at U.S. Bank · Charlotte

Product Manager – Agentic AI & Workflow Transformation Location: Charlotte, NC At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description At U.S. Bank, Product Managers are customer‑obsessed and data‑driven, focused on delivering products that improve outcomes across our human + digital ecosystem. The Product Manager – Agentic AI & Workflow Transformation (Associate / Mid‑Level) supports the discovery, delivery, and scaling of agentic AI use cases across WCIB. This role partners closely with senior Product Managers, business stakeholders, and technology teams to help embed AI agents into business workflows in a governed, responsible manner. This is an opportunity for an early‑career Product Manager to grow experience delivering AI‑enabled products in a complex, regulated enterprise environment. Key Responsibilities Product Discovery & Delivery Support discovery and delivery of agentic AI and workflow automation use cases under the guidance of a senior Product Manager Assist in translating business needs into product requirements, user stories, acceptance criteria, and success metrics Partner with Agile delivery teams to support sprint planning, backlog refinement, and release coordination Workflow & Agent Enablement Help document and define how AI agents integrate into existing WCIB workflows and user journeys Contribute to the design of human‑in‑the‑loop controls, escalation paths, and usability considerations Support testing and validation of agentic behaviors in partnership with Technology and Risk teams Measurement & Adoption Track delivery progress, adoption metrics, and outcome measures tied to defined OKRs Support change management and adoption efforts with business users and AI Champions Identify opportunities for improvement based on user feedback and performance data Governance & Collaboration Participate in enterprise AI intake, documentation, and approval processes Collaborate with Risk, Compliance, Legal, Technology, and Data partners to ensure compliant delivery Maintain clear documentation and artifacts required for regulated environments Preferred qualifications, capabilities, and skills: Bachelor’s degree, or equivalent work experience 2–3 years of experience in Product Management, Business Analysis, or Agile delivery roles Familiarity with Agile methodologies and product development practices Strong analytical, communication, and stakeholder interaction skills Ability to operate effectively in a structured, regulated environment Exposure to AI‑enabled products, automation, or workflow tools Interest in emerging AI concepts, including agent‑based workflows Financial services or large enterprise experience Experience working with cross‑functional teams (Technology, Risk, Operations) Minimum Qualifications: Product management experience The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $111,605.00 - $131,300.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.