Paying Transfer Agent Operations… at U.S. Bank · Saint Paul

Paying Transfer Agent Operations Specialist 4 Location: Saint Paul, MN At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Inspire, excel and grow with us Wealth Operations is hiring a Paying Transfer Agent Operations Specialist to support the Bond Holder Services team. This individual is responsible for the operational support and processing activities of Wealth Corporate & Institutional Banking Operations (WCIBO) Corporate Trust customer accounts and products of various types. Effectively and accurately coordinate, manage and complete multiple duties and assignments concurrently and within acceptable timelines. Understand and achieve established Service Level Agreements while being accountable for compliance with established department policies and procedures. This individual will also be responsible for ensuring compliance with all regulatory, legal, and other risk mitigation requirements are satisfied on each transaction. Provide internal and external customer service for assigned area(s). Research problems that arise to determine and perform necessary corrective activities to resolve issues and suggest processing improvements. ESSENTIAL FUNCTIONS: Responsible for completion of day-to-day processing activities. Uses established procedures to ensure accurate and timely processing. Provides a high level of service to internal and external customers for assigned area(s). Researches problems or issues that arise and performs corrective actions. Tracks and gathers information for reporting. Suggests processing improvements. Participates in Business Continuity Plan exercises, innovation activities and system testing. Ensures compliance with all regulatory and legal requirements, as well as the identification of and minimization of risk in the control environment. Schedule: Monday - Friday 8:30am - 5pm CST Location: 3+ days at West Side Flats, Saint Paul Basic Qualifications High school diploma or equivalent One to three years of experience in transaction processing Preferred Skills/Experience Knowledge of or the ability to quickly learn Corporate Trust operational functions, systems, procedures, various products and/or services, for assigned area(s). Ability to multitask and meet established deadlines in a dynamic work environment. Exhibits analytical, problem-solving, decision-making, and organizational skills. Exhibits customer relation skills, interpersonal, and verbal and written communication skills. Location Expectations This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.