Lockbox Operations Processor at U.S. Bank in Saint Paul, MN

Summary: U.S. Bank is on a journey to help customers and businesses make better financial decisions. The Lockbox Operations Processor role focuses on processing payments and documents, requiring accuracy and attention to detail in a fast-paced environment. Responsibilities: - Provides cross-functional production support across Operations Services - Focuses on processing payments and documents - Includes high-volume data entry and 10-key keying - Scanning, sorting mail - Working across multiple areas within the department - Accuracy, speed, and attention to detail are essential Required Qualifications: - High school diploma or equivalent - One to two years or more of related work experience Preferred Qualifications: - Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements - Proven commitment to high quality customer service - Ability to work well with external and internal customers - Good time management skills to maximize production and execution of tasks in a fast-paced environment - Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide - Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions - Ability to identify, analyze and resolve exceptions through data interpretation - Strong PC skills - Good verbal and written communication skills Required Skills: Data Entry, 10-key Keying, Sorting Mail, PC Skills, Banking Products and Services, Regulatory Requirements, Data Interpretation Benefits: Healthcare (medical, dental, vision), Basic term and optional term life insurance, Short-term and long-term disability, Pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, Paid vacation (from two to five weeks depending on salary grade and tenure), Up to 11 paid holiday opportunities, Adoption assistance, Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law