Instructional Designer at U.S. Bank in Charlotte, NC

Instructional Designer Location: Tempe, AZ At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description As a forward-thinking instructional designer, you’ll help shape the future of learning by designing impactful, scalable solutions that drive performance and business outcomes. You’ll work closely with stakeholders to turn learning needs into engaging, user-centered experiences—leveraging emerging technologies, data insights, and creative design approaches. Instructional Designers develop training curricula, materials, and programs (including classroom training, online training, and other technologies) to meet specific training/learning solutions needs at U.S. Bank. Plans and manages the design, development, deployment, and evaluation of training/learning solutions for assigned clients. Identifies and assesses training/learning solutions needs of assigned clients and designs skills training and other business line and/or corporate wide training/learning solutions programs/initiatives. Evaluates the effectiveness of existing training programs/learning solutions and makes improvements or designs replacements. Consults with assigned clients, learning partners, and talent consultants to formulate training/learning solutions project objectives, scope, schedule, budget and resources for producing the project deliverables. Designs performance-based and knowledge-based tests to measure participant understanding of program content. Develops training material and content and organizes into meaningful learning modules, which are then deployed in various training tools such as facilitator guides, learning guides, tests, job aids, or other relevant learning resources. Contributes to formalizing best practices for designing, developing, and evaluating curricula materials by leading standards discussions and documenting them. Ensures training materials are in compliance with all relevant laws, regulations, and corporate policies. In this role, you’ll: Lead the design of modern learning experiences that are practical, relevant, and measurable Collaborate across teams to align learning strategies with business goals Experiment with new tools and formats to keep learning fresh and effective Leverage AI tools in a business setting, including Microsoft Copilot, prompt development, and AI-driven workflows or agents Basic Qualifications - Bachelor's degree, or equivalent work experience - Six or more years of relevant experience Preferred Skills/Experience - Credit services processing, underwriting, and/or post-underwriting experience. -Thorough understanding of adult learning principles, practices, and learning sciences particularly in the areas of eLearning, curriculum development, multi-media development, and learning technology - Thorough knowledge of instructional design and principles - Ability to evaluate the effectiveness of training curricula, materials, and programs in light of business objectives - Effective interpersonal, verbal and written communications skills - Advanced degree preferred This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. Additional Locations: Minneapolis, MN, Charlotte, NC