Product Management Intern, Summer 2026 at Tyler… · Troy

Summary: Tyler Technologies is seeking a Product Management Intern to join our Public Safety team in Troy, MI as part of our Summer 2026 Internship Program. This role offers hands-on experience in shaping mission-critical software for public safety agencies, allowing interns to own real product initiatives and work closely with product leaders and engineers. Responsibilities: - Evaluating a new integration or API partnership - Sizing a market expansion opportunity using AI - Proposing roadmap changes based on customer research - Drafting product briefs, PRDs, or opportunity assessments for planned initiatives - Defining success metrics and instrumentation plans for new features or experiments - Analyzing customer workflows, operational pain points, and compliance constraints unique to public safety - Leveraging data analytics and emerging technology trends, including AI, to inform product recommendations - Support responsible evaluation of AI opportunities, balancing innovation with: - Compliance and regulatory requirements - Transparency and explainability - Operational and reputational risk - Developing a foundational understanding of system architecture, integrations, and data flows within public safety platforms - Partnering with engineering to understand technical constraints, tradeoffs, and scalability considerations - Framing ambiguous customer problems into structured product opportunities with clear hypotheses and impact - Presenting findings, recommendations, and tradeoffs to senior product and business leaders - Previous interns have influenced roadmap decisions, built executive-ready business cases, and presented directly to leadership Required Qualifications: - Pursuing a degree in Product Management, Computer Science, Engineering, Information Systems, Business, Economics, Data Analytics, or a related field - Strong analytical and problem-solving skills - Clear written and verbal communication skills - Interest in data analytics, automation, APIs, or emerging AI technologies - Comfort working with both technical and non-technical stakeholders - Ability to take ownership and drive work forward with guidance, not step-by-step instructions - GPA of 3.0 or higher (or equivalent) Required Skills: Product Management, Data Analytics, Analytical Skills Important Skills: APIs, Integration, Emerging AI Technologies, Communication Skills Nice-to-Have Skills: Technical Stakeholder Engagement, Problem-Solving, Ownership Internship Start Date: Start in 2026 Summer