Two Lights Dental→
Front Desk Coordinator at Two Lights Dental in Cape Elizabeth, ME
Entry LevelOn-siteFull-timeCape Elizabeth, ME
Skills
dental software
Job Description
About Us
We are a modern, high-end dental practice dedicated to providing exceptional patient care and a patient centered experience from the moment they walk through the door. Our office combines advanced dentistry with personalized service in a warm, welcoming environment. We are seeking a polished, professional, and compassionate Front Desk Coordinator who thrives in a patient-focused atmosphere and values teamwork, excellence, and attention to detail.
Position Overview
As the Front Desk Coordinator, you will be the first impression of our practice and play a vital role in creating an outstanding patient experience. The ideal candidate is highly organized, personable, detail-oriented, and confident managing a busy schedule while maintaining professionalism and warmth.
Responsibilities
We are a modern, high-end dental practice dedicated to providing exceptional patient care and a patient centered experience from the moment they walk through the door. Our office combines advanced dentistry with personalized service in a warm, welcoming environment. We are seeking a polished, professional, and compassionate Front Desk Coordinator who thrives in a patient-focused atmosphere and values teamwork, excellence, and attention to detail.
Position Overview
As the Front Desk Coordinator, you will be the first impression of our practice and play a vital role in creating an outstanding patient experience. The ideal candidate is highly organized, personable, detail-oriented, and confident managing a busy schedule while maintaining professionalism and warmth.
Responsibilities
- Welcome patients and create a high-quality, concierge-style experience
- Answer phones professionally and assist patients with scheduling
- Coordinate and manage the daily hygiene and doctor schedules
- Verify insurance benefits and explain financial information clearly
- Process patient check-in/check-out efficiently and accurately
- Maintain detailed and accurate patient records
- Communicate effectively with patients and team members
- Help ensure smooth daily office flow and exceptional customer service
- Support the team in maintaining a positive and professional office culture
- Previous high level customer service experience
- Experience with dental software systems a plus
- Strong communication and customer service skills
- Professional appearance and demeanor
- Excellent multitasking and organizational abilities
- Ability to work efficiently in a fast-paced environment
- Positive attitude with a team-oriented mindset
- Strong attention to detail and follow-through
- Competitive pay based on experience
- Paid time off and holidays
- Employee dental benefits
- Opportunities for professional growth
- Supportive, team-centered work environment
- Consistent schedule and work-life balance
- Full-time
- Day shift
- 4 days a week
- No weekends