TVS Credit Services Ltd→
Customer Care Executive at TVS Credit Services Ltd in Chennai
Entry LevelOn-siteChennai100000 INR–400000 INR/yr
Skills
Customer ExperienceHindiHandling Customer QueriesCustomer CallingQueryHandling CustomerCallingHandling
Job Description
Regulatory & RBI Coordination: Well versed with RBI regulations and guidelines
Handle escalations received through RBI CPGRAMS / CMS / Ombudsman portals and ensure prompt and compliant responses. Liaise directly with RBI officials and grievance redressal cells for updates,clarifications,and hearings as required.
Handle escalations received through RBI CPGRAMS / CMS / Ombudsman portals and ensure prompt and compliant responses. Liaise directly with RBI officials and grievance redressal cells for updates,clarifications,and hearings as required.