Associate Director of Operations (Kids… at Turning Point… · McDonough

Primary Purpose: This primary purpose of this role is to assist with overseeing all operations for Kids Point Learning Center, from facility and financial management, to general administrative and compliance needs for the center.

Task & Responsibilities  (not limited to the following):

• Oversee customer billing, expense management, and financial records
• Manage bi-monthly employee payroll
• Track and manage employee bonuses (six months, one year, holidays, etc.)
• Oversee cleanliness, maintenance, and aesthetics of the center, including playground safety and appearance.
• Manage inventory and order supplies (e.g., class supplies, food, furniture replacements).  
• Ensure adherence to licensing, accreditation, and safety regulations.  
• Conduct fire drills, lockdown drills, and environmental checks.  
• Maintain center records in accordance with licensing and other governing agencies.
• Maintain medical logs and oversee medication administration procedures.  
• Manage the center schedule for staff, substitutes, and childcare events.
• Schedule and oversee staff training, continuing education, and professional development.
• Oversee time off and time cards for payroll purposes.
• Assist with hiring processes, including interviews, onboarding, and assigning mentors to new employees.
• Provide oversight of expense reports (weekly, monthly, and expense tracking).  
• Manage software systems, including Brightwheel and CRM platforms, for billing, family records, and communication.
• Assist in customer service such as answering and/or returning phone calls, etc.
• Ensure family handbooks, employee handbooks and operating manuals are kept up to date and compliant.
•  Oversee food programs, including menu planning, and maintaining kitchen standards.  
• Ensure protocols for allergies, special dietary needs, and illness procedures are followed.
• Oversee the preparation and distribution of all meals as needed.