Human Resources Manager at Tucson Water in City Hall

Human Resources Manager

Location: City Hall · Onsite Work

Posting Close Date

Applicants must submit their completed application by 09-21-2026 at 11:59 p.m. MST

Application and Special Instructions

These positions will support either the Tucson Fire Department or the Public Safety Communications Department, with one position assigned to each department. Department assignments may change in accordance with management rights.

APPLICATION INSTRUCTIONS:
As part of the online application process, all applicants are required to submit an updated resume at the time of application. Applications received that do not contain a resume will be considered incomplete and will not be considered further in this recruitment process. Resumes received after the application closing date will not be considered.

This position is based on-site at a City of Tucson facility. Remote or hybrid work arrangements are not available at this time, as regular in-person collaboration and presence are essential to support departmental operations and team needs.

The City of Tucson does not provide VISA sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.


INTERVIEW INFORMATION (SAVE THE DATE):
Highest scoring applicants will be invited to attend an in-person interview to be held on Wednesday, October 7, 2026, and if needed, Friday, October 9, 2026.

Hiring interviews may occur during the week of October 12, 2026.

Recruiter contact information:
If you have any questions, please contact Demetria B. Zazueta at (520) 837-2251 or email at Demetria.Zazueta@tucsonaz.gov.

Position Specific Summary

The Human Resources (HR) Manager position at the City of Tucson’s Human Resources department supports assigned department(s) providing HR business partner support in all functional areas of HR, including employee relations, talent acquisition, classification and compensation, supervision, HR compliance, and process improvement.

Work is performed under the supervision of the HR Administrator. This position exercises supervision over HR personnel in a designated Shared Services satellite.

Duties and Responsibilities

• Provides direction and support of employee relations activities in designated area(s). Collaborates with HR Leadership, provides information, interpretation, advice, training, and counsel to management and employees regarding workplace concerns and disagreements, performance management, workplace climate and culture, techniques for motivating employees, supervising, and working in a union environment and compliance with City, state and Federal laws and rules. Responds to questions and issues from employees and management regarding workplace concerns, appropriate corrective and disciplinary actions, labor agreement interpretation and implementation. Coordinates or conducts investigations and interviews of alleged employee misconduct and prepares or assists supervisors. Prepares and retains documentation for response to employee and department leadership. Facilitates subject matter expertise response to employee and department for questions related to Payroll and Leaves & Accessibility. Serves as facilitator/mediator when appropriate.

• Provides direction and support on a multitude of talent management activities to support the City’s efforts in hiring excellent and diverse talent in designated area(s). Collaborates with department leaders, managers, and supervisors to develop effective recruitment and hiring strategies. Reviews job duties, qualifications and knowledge, skills, and abilities to create appropriate recruitment tools. Analyzes data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. Monitors and ensures compliance with City, state, and Federal regulations. Provides training to employees and supervisors on hiring processes, procedures, and legal requirements. Ensures compliance with proper collection, verification, analysis, and reporting of human resource information.

• Provides direction and support of classification and compensation activities in designated area(s). Audits new, vacant, and occupied staff positions. Conducts comprehensive review of position responsibilities which may include interviewing incumbents, supervisors and employing officials, examining work sites, work methods, or engaging in other industry best-practices to support classification and compensation initiatives. Utilizes City accepted philosophies and methods, interprets and allocates positions to appropriate classification structure applying appropriate definitions and City’s current classification and compensation system. Explains audit results to employees, supervisors, and officials. Assists in the systematic review of organizational structure, salaries, and workforce capacity to guide in the development of recommendations and action plans to support organizational objectives. Interprets rules, and such laws as the Fair Labor Standards Act (FLSA) and other statutes that may impact the City. Provides training to managers and supervisors on classification and compensation systems and processes. Assists departments in interpretation and application of laws, policies, and procedures. Serves as a change agent and subject matter expert on behalf of classification and compensation to ensure programmatic success and employee’s understanding of programmatic initiatives.

• Provides inspiration, guidance, direction, coordination, support, and continual training and development for classified staff members. Initiates task assignments, manages workload, resolves daily operational problems, trains, evaluates, and corrects performances, resolves conflict, authorizes leave, and builds a productive work environment. Establishes performance standards, assesses performance, counsels, and evaluates performance of assigned personnel.

• Provides interpretation, information, and advice regarding City policies and procedures, labor agreements, Arizona Revised Statutes, Civil Service, City Charter, City Code, Administrative Directives, department policies, and other rules and regulations that may impact the City. Applies HR standards, policies, and guidelines. Ensures adherence to internal controls and external requirements including regulatory compliance. Works with HR Leadership and the City Attorney’s Office on potentially litigious issues.

• Reviews business processes, systems, or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiencies. Participates in cross-functional teams to resolve complex issues related to workflows or other complex processes, and/or lead discussions with business and operational leaders to analyze needs. Implements processes and practices that can adapt quickly to a changing organization, business needs, and other demands.

• Performs all other duties and tasks as assigned. Develops and provides formal training in areas of expertise. Maintains knowledge on current developments and practices in human resources, including any applicable changes to rules and regulations that govern HR practices. Provides backup support to all HR staff as needed. Assists in resolving a variety of personnel-related issues.

Working Conditions

• Mostly office environment. Requires on-site presence.

• Occasional early morning, nights, and weekends.

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education

Bachelor's degree

Experience

Five (5) years of relevant experience

Equivalency

Any combination of relevant education and experience may be substituted on a year-for-year basis.

License/Certifications

Preferred Qualifications

Education: Bachelor's degree in related field
Experience: Five (5) years of directly related experience.
Equivalency: Any combination of relevant education and experience may be substituted on a year-for-year basis.
License/Certifications: A valid and unrestricted driver’s license with two (2) years of licensed driving is required.

Preferred Qualifications: Human Resources experience supporting a public safety organization or department.
Advanced proficiency in Workday, with the ability to complete assigned task independently.
Knowledge and experience with Telestaff.
Experience in more than one of the following HR functional areas: recruitment, retention, classification, compensation, employee relations and corrective action, benefits administration, training and development, interpretation and application of laws, rules, policies; and procedures, appeals, grievances or hearings; performance management, program or policy development, performance reviews, career counseling, organizational analysis or development, employee recognition or other functions relating to human resource management.
Professional certification from a recognized human resource/personnel association.
Human Resource experience in a public entity setting.

POSITION DETAILS

Job Profile

J1033 - Human Resources Manager

View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade

G111

Hourly Range

$38.91 - 58.36 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA)

Exempt

Position Type

Regular

Time Type

Full time

Department

Human Resources Department

Department Link

https://www.tucsonaz.gov/Departments/Human-Resources

Background Check

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

ABOUT US

Benefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).

ADA Accessibility Compliant Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov.

Recruiter Name

Dmitriy Adamia

Recruiter Email

ccs_hr@tucsonaz.gov

For general Human Resources questions please contact 520-837-4190.