Order management Rep at TTM Technologies in Logan, UT

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

Summary

The primary responsibilities of this job profile include Providing order management services to clients. Helping clients with order quoting, order processing, order fulfilment, order review, order entry, order dispatch & support, order payment, etc. Ensuring timely release of orders and a fulfilment of pre-established standards and policies to achieve customer satisfaction. Monitoring and resolving order issues and processing errors. Providing training and subject matter expertise on the system and process.

Essential Duties and Responsibilities

• Learns to use professional concepts.

• Applies company policies and procedures to resolve routine issues.

• Works on problems of limited scope.

• Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

• Builds working relationships internally.

• Normally receives detailed instructions on all work.

• Typically expects a bachelor’s degree or equivalent related experience.

Language Skills                                             

• Must have good English verbal, written communication and problem solving skills.
• Professional phone etiquette, attitude and demeanor.
• Comfortable speaking with customers and field sales.

Mathematical Skills                                                   

• Proficiency in basic mathematics (add, subtract, multiply, divide).

Reasoning Ability 

• Must be able to handle multiple tasks under sometimes stressful conditions.
• Ability to apply common sense understanding to carry out detailed written or oral instructions. 
• Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills                                             

• Proficiency in computer skills and Microsoft Office (Word, Excel, Outlook).
• Ability to learn and adapt to new computer software.
• Ability and willingness to learn new software programs.

Physical Demands

• Regular attendance is an essential job function of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for extended periods of time reading, typing and doing paperwork. Employee may be required to occasionally stand, walk and talk throughout different areas of the plant production floor.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is exposed to an office environment where the noise level is at a minimum.  Employee from time to time while in the manufacturing plant may be exposed to mechanical parts, moderate to loud noise levels and mild chemical smells.

PPE Requirements

• No PPE required unless in the manufacturing facility, then safety glasses should be worn in required areas.

Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that may be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of  Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.