Off Premise Sales Representative at Tryon Distributing in Durham, NC

Job title: Off Premise Sales Representative

Reports To: District Manager

Role Perks:

• Base + Commissions - this role features a 1% commission on sales you generate in addition to the base amount listed in the posting.

• Mileage Reimbursement - you are eligible for a mileage reimbursement program through a third-party vendor when using your personal vehicle for work.
• Cell Phone Reimbursement - you are eligible for a monthly cell phone stipend through a third-party program for utilizing your smart phone for business as required for this role.

Role overview

As an Off Premise Sales Representative at Tryon, you’re not just selling bottles. You’re building lasting relationships and championing the craft behind every beer and wine we distribute. Representing our portfolio in retail chains and club stores, you’ll use your sales know-how and merchandising skills to grow both our footprint and the presence of these exceptional brands. With a passion for craft and a commitment to partnership, you'll be a key part of how we bring great products to the shelves.

Duties and responsibilities

• Service accounts based on a prescribed cadence in the My Day platform
• Follow proper store sign-in policies and provide updates to managers and receivers at each call-point
• Troubleshoot customer issues and provide prompt resolution
• Merchandise retail accounts to ensure shelves and cold boxes are fully stocked and visually appealing
• Build and maintain branded displays that support sales goals and seasonal programs
• Rotate beer to ensure freshness and remove/repair damaged products as needed
• Dust bottles, check signage and pricing for accuracy, and ensure organized backstock areas
• Write and enter customer orders for upcoming deliveries within required timeframes
• Process and communicate credits promptly and accurately when applicable
• Maintain clear communication with buyers regarding pricing, delivery schedules, and potential delays
• Conduct regular presentations to buyers featuring goal items, new products, and promotional programs
• Host or participate in at least one in-store tasting or aisle event per month
• Deliver product to accounts when needed to support service levels
• Educate buyers and store staff on our portfolio, focusing on product knowledge and brand stories
• Attend all required sales meetings and training sessions
• Complete additional duties as assigned

Qualifications

REQUIRED

• Must be 21 or older
• Must have a valid driver’s license
• Must have a clean driving record
• Excellent customer service skills
• Outstanding verbal & written communication skills
• Ability to multi-task with minimal errors
• Must be a team player and work well under minimal supervision
• Knowledge of safe work practices

PREFERRED

• High School Diploma or GED
• Previous sales, merchandising, or pull-up experience
• Previous food service or distribution experience
• Intimate knowledge of wine, beer, or the Tryon portfolio
• Proficient in MS Word, Excel, and PowerPoint
• Previous experience using ERP systems (Encompass preferred)

Working conditions

• This position requires one’s use of personal vehicle to call on customers. This position will primarily work in the assigned territory in the designated market.
• Significant daily travel within territory

Physical requirements

• Standing, walking, and the use of fine and gross motor skills including but not limited to driving, bending, twisting, and reaching are used continuously
• Lifting frequently with occasional kneeling, climbing, and squatting
• Must be able to safely complete 15 or more loads per hour, requiring lifting of up to 30 lbs.
• Must be able to safely complete 1-15 loads per hour, requiring lifting of up to 60 lbs.

Why Join Tryon?

At Tryon, we take pride in our people as much as our portfolio. This is an exciting opportunity to be part of a creative, collaborative company that’s deeply rooted in North Carolina’s alcohol beverage industry. You’ll have the flexibility to manage your time while contributing to a variety of dynamic projects that support local and global brands.

Benefits as good as our Beverages

Tryon is proud to offer a comprehensive benefits package to our full-time team members. While our traditional benefits plan such as Medical, Vision, and Dental insurance provide quality coverage at affordable rates, our supplemental offerings are really where we pop. Tryon's Health Reimbursement Account (HRA) provides you with reimbursements on eligible expenses made through any 3 of our sponsored medical plans, alleviating the stress that can come with emergencies or other large healthcare expenses.

Additional Benefits & Perks

• FSA, Dependent Care FSA, and HSA accounts
• 401k Retirement Plan with annual matching
• Employer Paid Life, Long Term Disability, AD&D
• Critical Illness, Short-term Disability, and Accident insurance
• Legal and identity protection services
• Employee Assistance Program
• Travel assistance services
• Volunteer Time-Off
• Paid Time-Off
• 7 Paid Company Holidays
• Employee Purchase Program
• Education Incentive - Tuition Reimbursement
• Parental Bonding Leave
• Service Milestone Awards

At Tryon we encourage everyone to bring their authentic selves to work every day. We are serious about our commitment to diversity and inclusion which is why Tryon prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.