IT AI Innovation Summer Intern at Trustmark in Lake Forest, IL

Summary: Trustmark is seeking a motivated and curious college intern to support the development of AI-driven solutions for IT-focused case studies. This role is ideal for students who enjoy problem-solving, building solutions or proofs of concept, and exploring how emerging technologies can improve IT service delivery. Responsibilities: - Develop 1‑page case studies focused on IT use cases such as: ServiceNow (e.g., virtual AI assistant, intelligent routing), Digital forms (i-Forms), and AI models that evaluate delivery health, identify issues, and surface themes - Assess IT challenges and propose AI-driven experiments or solution concepts - Time permitting, design and deliver prototype solutions or proofs of concept - Collaborate with IT teams to understand processes, pain points, and opportunities for automation or optimization Required Qualifications: - GPA 3.2 - Must be receiving a Bachelor's or Master's degree in winter or spring/summer following the program dates to be considered for the program - Experience with Python and SQL - Exposure to UI development or UI frameworks - Interest in AI/ML, automation, and experimentation - Interest in cloud engineering (Azure, AWS, or GCP) - Strong analytical skills with the ability to break down problems and propose creative solutions Preferred Qualifications: - Curiosity and a willingness to learn - Creative problem-solving capability - Strong analytical thinking - Ability to assess use cases, define solution options, and communicate recommendations clearly Required Skills: Python, SQL Important Skills: UI development, AI/ML interest, Cloud engineering Nice-to-Have Skills: Analytical skills, Curiosity, Creative problem-solving Benefits: On-site fitness center, Subsidized cafeteria, Casual/jeans attire, 4½-day work week, Many fun educational and social activities