Program Director - Infrastructure Build and… at Truist · Charlotte

Program Director - Infrastructure Build and Maintenance Optimization Location: Charlotte, NC The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency:  English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: The AI & Automation Product Line Executive is accountable for Truist’s enterprise compute, infrastructure automation, and AI enabled platform capabilities. This role owns strategy, product lifecycle, engineering, operations, financial performance, and vendor partnerships for compute and automation products delivered through the enterprise hosting services catalog. This executive operates as a general manager, responsible for transforming compute and infrastructure engineering into product-based, API-driven, and infrastructure-as-code/data platforms, while embedding security, resiliency, and regulatory controls by design. The role leads large-scale, cross functional teams through a blended matrix model and partners closely with CTO, Business, Risk, Cyber, Architecture, and Finance to deliver measurable enterprise outcomes in a highly regulated environment. This leader will require direct and matrix leadership of large enterprise-wide teams, along with deep technical and business acumen ESSENTIAL DUTIES AND RESPONSIBILITIES Provide executive leadership for the AI, Automation, and Compute Product Line, including organizational leadership and budget accountability. Define and execute the enterprise compute and automation product vision, strategy, and multi‑year roadmap. Own P&L accountability, including unit economics, cost transparency, consumption models, and investment prioritization. Define and monitor KPIs, benchmarks, and performance metrics to ensure availability, resiliency, security, cost efficiency, and customer experience. Lead enterprise transformation to infrastructure‑as‑code, infrastructure‑as‑data, and AI‑enabled automation using agile, product‑based delivery models. Establish and govern standardized automation, orchestration, and AI platforms enabling scalable, secure, and observable infrastructure delivery. Collaborate with partners to ensure regulatory, security, and resiliency requirements are embedded into platform designs. Oversee enterprise vendor relationships and strategic partnerships, including contract negotiation and performance management. Drive go‑to‑market strategy and lifecycle management for SKU‑based compute and automation products. Build executive bench-strength through talent development, succession planning, and culture leadership across compute and automation domains. Ensure compliance with regulatory requirements and industry standards related to the domain. Provide mentorship & development across the networking domain at Truist to ensure a collaborative, growth-oriented environment with career progression and well thought out succession planning. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Advanced degree in a relevant field, or an equivalent combination of education and work experience. 2. Eight years progressive related experience in managing enterprise technology organizations combined with overall twelve years progressive related experience in enterprise technology. 3. Demonstrated experience in technology organization management, financial management, risk management, people management, issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables. 4. Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies. 5. Demonstrated leadership in the implementation of complex programs and projects. 6. Ability to bring clarity to ambiguous assignments. 7. Demonstrated executive level verbal and written communication skills. 8. Superior working knowledge of business matters, finance, planning, and forecasting. 9. Strong skills in MS Office Suite (PowerPoint, Excel, Word, Visio, Project) Preferred Qualifications: 1. Advanced degree in a relevant field of work (e.g., MBA). PMP and/or PgMP. 2. Experience in enterprise technology organizational leadership.  Financial services technology experience highly beneficial. 3. Experience implementing large/complex initiatives across a matrix organization. 4. In-depth knowledge of management and planning systems theory and practical application to complex initiatives. 5. Experience with financial measurements and metrics. 6. Financial Services experience. 7. Knowledge of business unit's mission and processes. 8. Experience implementing large/complex initiatives across a matrix organization. 9. Highly articulate 10. Demonstrates executive presence OTHER JOB REQUIREMENTS / WORKING CONDITIONS Sitting Constantly (More than 50% of the time) Standing Occasionally (Less than 25% of the time) Walking Occasionally (Less than 25% of the time) Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel Up to 25% General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the LawE-VerifyIER Right to Work