Deposit Lifecycle Sr. Analyst at Truist in Atlanta, GA

Deposit Lifecycle Sr. Analyst
Location: Charlotte, NC
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Regular or Temporary:
Regular
Language Fluency:  English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
This role is an in office role requiring working out of the locations listed on the requisition.

The CSBB Deposits team has management and P&L responsibility for a significant portfolio that generates a large share of revenue for the Truist enterprise, including net interest income and fee revenue. The team develops and drives deposit and debit product strategy, design, development, launch, execution, and ongoing management to meet financial and client objectives. The team works closely multiple business partners including Corporate Treasury, CSBB Strategy, Marketing, Sales Channels, Service Channels, Operations, and Technology, to support high-level execution. The team also works closely with Legal, Risk, and Compliance partners to ensure that all aspects of the business meet appropriate standards.

The Deposit Product Senior Analyst is responsible for working collaboratively to provide oversight of end-to-end client lifecycle of consumer and small business deposits, from acquisition to retention. Strategic planning, execution, and management of deposit-related initiatives to ensure client satisfaction and loyalty.

This role reviews overall performance of the Consumer Deposits portfolio including client experience and long-term growth including market share, wallet share and incremental segment identification. Cross-functional alignment towards the vision and strategy and drive successful outcomes. Develops solutions for deposit or debit products.

The role provides strategic leadership of the end-to-end client journey roadmap across multiple products, processes, segments and channels to enhance the client experience. Drive business process transformation to create long-term competitive advantage through a differentiated client experience. Broad, cross-functional strategic initiatives to improve consumer Deposits client acquisition and service model. Focus on process and experience enhancements to increase client engagement and our market position.

The role initiates analytical exploration and validation and provides Ideation, development, organization, planning, and execution of projects, programs, and initiatives with a focus on client-level programs. Design, create, and optimize critical performance and channel metrics for multiple high priority segments and leading priorities. Develop the critical performance indicators and partner with various groups to ensure clients have a seamless omnichannel experience interacting with their Deposit product.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Qualifications
Preferred Qualifications
1. 3+ years combined experience in consumer banking, small business banking, debit, or payments
2. Previous experience working with partners in marketing, finance, acquisitions, product development and analytics.
3. Understanding and experience on client interaction and client management. Experience working in a branch or client contact center.
4. Experience in the Product Management lifecycle including idea generation, developing, implementing and managing products and services
5. Experience working with data analytics partners.
6. Project Management experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawE-VerifyIER Right to Work
Additional Locations: Atlanta, GA