Director, Auxiliary Services at Truckee… · TMCC -…

Director, Auxiliary Services

Location: TMCC - Truckee Meadows Community College - Dandini Campus

Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu.

Job Description

The Director of Auxiliary Services serves as the departmental administrator for a diverse portfolio of campus services and is accountable for efficient operations, strategic development, financial sustainability, customer service, vendor performance, asset and materials management, and personnel administration. The Director establishes goals and performance measures, evaluates results, adjusts operating strategies, and ensures services support TMCC’s mission, strategic goals, and service expectations.

Scope of Responsibility

• Bookstore operations, including vendor-operated services; Café Food Services, Coffee Bar, Food Truck vendors, Concessions, and Vending Services.

• Mail Services; Procurement and Receiving; Fixed Asset Inventory; and Print Services.

• Vehicle Fleet Services and DMV reporting; transportation and shuttle services; and other self-supporting Auxiliary Services programs.

Provides leadership and supervision to approximately five direct reports and may have responsibility for up to approximately 37 employees, including managers, supervisors, professional staff, classified employees, and student employees

Key Responsibilities

Operational Leadership: Direct day-to-day Auxiliary Services operations; establish and refine goals, service standards, performance measures, and operating procedures; assess program effectiveness; resolve routine operational and customer-service issues; and identify opportunities for growth, efficiency, improved service, and greater financial self-sufficiency.

Leadership, Supervision, and Staff Development: Hire, train, develop, support, supervise, and evaluate assigned employees; mentor subordinate managers and supervisors; promote collaboration, accountability, professionalism, inclusion, service excellence, succession planning, and continuous improvement; and ensure timely completion of performance-management and human-capital responsibilities.

Financial Management and Budget Oversight: Lead budgeting and capital planning; administer program accounts; monitor and adjust budgets in response to revenue, expenses, personnel, and operational needs; develop forecasts and financial analyses; review reconciliations and correct discrepancies; maintain internal controls and segregation of duties; support fiscal year-end close; and promote financial sustainability and profitability where applicable.

Capital Planning, Asset Management, Procurement, and Materials Management: Develop capital recommendations; coordinate capital planning with the Associate Vice President; oversee fixed assets, materials management, procurement, receiving, and related controls; evaluate equipment and infrastructure needs using safety, service, ROI, lifecycle, and institutional-priority considerations.

Vendor, Contractor, and Supplier Management: Oversee vendor and contractor relationships; participate in solicitation, evaluation, negotiation, implementation, and administration of contracts and agreements; monitor contractual compliance and service performance; and advise senior management on significant vendor, negotiation, and performance matters.

Workday, Policy, Compliance, and Internal Controls: Perform assigned departmental approvals and transactions, including requisitions, PCard transactions, supplier invoices, independent contractor requests, time-off, recruitment and personnel actions, evaluations, financial reporting, budgeting, and forecasting. Implement and revise departmental policies, procedures, service standards, controls, and training; ensure compliance with applicable laws, NSHE/TMCC requirements, and contractual obligations.

Service-Area Leadership

Food Services and Concessions: Lead Café Food Services, multi-site food operations, Coffee Bar, Food Truck vendors, Concessions, and related services. Ensure compliance with health, safety, contractual, financial, sustainability, and customer-service requirements; monitor performance and financial results; and advance sustainable dining practices and certifications.

Bookstore: Provide institutional oversight of Bookstore operations, including vendor-operated services. Monitor contractual, financial, operational, and customer-service performance; support bookstore initiatives and communications; coordinate campus-facing information; and address service or compliance concerns in collaboration with appropriate stakeholders.

Mail, Receiving, Transportation, and Fleet: Manage Mail Services and Receiving to ensure timely, accurate, efficient delivery of mail, packages, and materials. Oversee fleet and transportation programs, outsourced contracts, utilization, maintenance, safety, cost effectiveness, routes, service demand, and long-term delivery-model planning.

Communications and Campus Engagement: Serve as the primary content provider for Auxiliary Services web pages and public-facing information. Advise the Associate Vice President on complex operational, financial, customer-service, vendor, and contract matters; lead short-, mid-, and long-term planning; solicit stakeholder input; collaborate across the College; participate in committees, professional associations, state meetings, community partnerships, and external meetings; and represent TMCC professionally.

Sustainability and Environmental Stewardship: Advance waste reduction, energy conservation, responsible and environmentally preferable purchasing, sustainable food-service practices, and applicable sustainability certifications, including KTMB Green Business Certification for Café Verde and the William N. Pennington Applied Technology Center Green Canteen.

Minimum Qualifications

-OR-

-OR-

• Associate degree in a related field and seven (7) years of substantial progressively responsible experience in business management or a closely related field.

• Two (2) years of the above experience must have been in a supervisory or management capacity

• Demonstrated knowledge of auxiliary services or comparable multi-function business operations; leadership and organizational skills; budget management and financial analysis; strong written, verbal, and interpersonal communication; and ability to manage multiple operational areas, priorities, and stakeholders simultaneously.

Preferred Qualifications

• Five (5) years of supervisory experience, preferably including responsibility for at least twenty-five (25) employees and supervision of multiple managers or supervisors.

• Governmental or public-sector budgeting and purchasing; post-secondary education experience; and responsibility for annual operating budgets exceeding $1 million.

• Executive-level report writing and analysis; computerized maintenance, asset-management, ERP, or comparable systems; sustainability initiatives; and administration of vendor-operated, outsourced, or self-supporting business operations.

Salary and Benefits Information:

Salary: $100,131 - $125,164, initial salary placement will be dependent on education level and years of experience

Perks of TIAA

Our retirement plan is beyond compare. Your 19.25% contribution is generously matched by the College. With the faculty retirement plan, you are 100% vested your first day. Sit back and watch your retirement dollars grow! All permanent employees on an annual "A" or "B" contract who are employed at least 50% full-time are eligible to participate in the NSHE retirement program unless they are members of PERS of Nevada.

Perks of Working at TMCC

• Health insurance options including dental and vision - Health Insurance

• 19.25% retirement match in TIAA

• Life insurance, long-term disability, generous annual and sick leave - NSHE Benefits

• Employer-paid long term disability (LTD) at 60% of salary up to $7,500 per month-UNUM.

• Sports and Fitness Center with annual or monthly membership options for employee and spouse/domestic partner.

• ComPsych supports employees through life's difficult moments.

• Professional Grant-in-Aid: TMCC is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner.

• Free parking on all TMCC campus locations.

• No State income tax

• All full-time faculty and staff are provided with a variety of discounts and employee purchase programs.

Additional Information

Degrees

Degrees must be accredited by CHEA - and USDE-Recognized Accrediting Organizations.

If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Any expense related to the evaluation will be the responsibility of the candidate.

Sponsorship

TMCC is not able to support sponsorship for employment. Candidates must be eligible to work in the United States at the time they begin employment.

Exempt

Yes

Full-Time Equivalent

100.0%

Required Attachment(s)

Please note, once you submit your application the only attachment/s viewable to you will be the attachment/s to the resume/CV section of the application. Any additional required attachment/s to the cover letter, references, additional documents sections of the application, will not be viewable to you after you submit your application. All uploaded attachment/s will be on the application for the committee to review. To request updates to attachments, prior to the committee review of applications, please contact humanresources@tmcc.edu.

In order to be given full consideration all of the following must be attached to your application.

1) Resume/CV
2) Cover Letter
3) Contact Information for Three Professional References – Please make a note if you do not want your present employer contacted unless necessary to determine your qualifications for the position.

Posting Close Date

10/12/2026

Note to Applicant

Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications. Search committees will use this information to determine that applicants meet minimum qualifications as listed in the job announcement.

This posting will close at 12:00 am on the date listed above. The posting will no longer be available to apply to after 11:59 pm the day prior.

All documents, including unofficial transcripts for academic positions, must be received prior to the closing date listed on the job announcement.

Employment is contingent upon successful completion of a criminal background check upon hire.

As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks.

Schedules are subject to change based on organizational needs.