Workers' Compensation Claims Assistant at TRISTAR… · Rancho…

Summary: TRISTAR Insurance Group is seeking a Workers' Compensation Claims Assistant to assist in the administration of workers’ compensation claims. This role involves performing clerical and data entry tasks under close supervision, with considerable interaction on the phone with various stakeholders.

Responsibilities:
- Prepares benefit notices, schedules, and processes benefit and medical payments on claim files as directed by the Claims Examiner.*
- Documents all work product and claim activity in the electronic claim file.*
- Prepares and prints letters, benefit notices and labels.*
- Provides clerical support, including filing, faxing, sorting, and alphabetizing.*
- Communicates pertinent claim information to the client, legal counsel and medical providers, and internal claims staff.*
- Answers phone calls, takes messages, and responds appropriately.*
- Performs receptionist duties on a back-up basis
- Other duties as assigned

Required Qualifications:
- High school diploma or GED required
- Proficient keyboarding skills (type 45 wpm)
- Working knowledge of medical/legal terminology
- Ability to alphabetize and collate
- Proficient in Word
- Ability to follow written and spoken instructions from several individuals
- Ability to produce accurate and detailed work
- Excellent verbal and written communication skills
- Courteous telephone skills
- Ability to effectively prioritize multiple projects and due dates
- Ability to work independently, as well as in cooperation with workgroup

Preferred Qualifications:
- College Degree preferred
- six (6) months of experience in the workers' compensation claims industry (preferred)

Required Skills: Workers' compensation claims processing, Medical terminology, Legal terminology, Microsoft Word, Data entry

Benefits: Medical, Dental, Vision Insurance., Life and Disability Insurance., 401(k) Plan, Paid Holidays, Paid Time Off., Referral bonus.