Bi-Lingual (Spanish) Inside Sales… at Triple-S… · Commerce…

Summary: Triple-S Steel Holdings, Inc. is a family-owned business and one of the largest suppliers of structural steel products in the country. They are seeking an energetic and motivated Inside Sales Representative fluent in Spanish and English to drive business development efforts, nurture existing accounts, and expand market presence through proactive outreach and personalized service. Responsibilities: - Maintaining and expanding customer database - Attending sales group meetings - Capturing of accurate and complete information in customer relationship management - Quoting and handling order execution from acceptance to completion - Coordinating between customer and traffic dispatcher to insure on-time delivery of material - Communicating with customers in regards to current relative market information and capturing relative feedback - Obtain and provide feedback on Competitor pricing/equipment to Management - Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base - Manage a database of potential customers and contact them on a regular base for new opportunities - Team with Outside Sales Rep to build a pipeline of opportunities and close sales - Make Outbound Sales calls to prospect new customers provided by OSR/Mgt - Note suggestions or complaints and communicate to the Quality/Operations group - Utilize CRM Software to keep track of important customer ‘touches’ - Support the Quality System of the Company Required Qualifications: - Fluent in Spanish and English - Experience in construction materials, industrial supply, heavy equipment or metals industry counter/inside sales or customer service - Associate's degree from an accredited institution or equivalent experience in Inside Sales - Ability to multitask effectively in a fast-paced environment - Proficient computer skills, including typing, numeric data entry, and use of Microsoft Word, Excel, and Outlook - Ability to work effectively in a team-oriented environment - Exceptional communication skills - Strong problem-solving abilities and creative thinking skills - Basic mathematics and computer skills (Microsoft Office Products) Preferred Qualifications: - Fabrication or estimating experience is preferred Required Skills: Customer relationship management, CRM software, Microsoft Word, Microsoft Excel, Microsoft Outlook, Sales, B2B sales, Territory management, Account management, Numeric data entry, Spanish language, English language Benefits: Tuition reimbursement, Training and development opportunities, Medical, Dental, Vision, FSA, HSA, Commuter, Long-term disability, Group life insurance programs