Property Management Summer Internship - USC Region at Tripalink · Los…

Summary: Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. The Property Management Summer Internship involves managing the move-in and move-out processes, operating the Appfolio system, and assisting maintenance technicians while ensuring tenant satisfaction. Responsibilities: - Manage regular move-in and move-out flow including checking units, collecting tenants information, explaining move-in instructions, sending the notice and deal with deposits based on inspection - Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in - Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests - Communicate with the Property Manager and advance the completion of maintenance/repair progress with the vendors - Visit different properties occasionally to ensure all sites and communities are maintained properly and foresee the potential problems - Establish fluent communication and good relationships with tenants by investigating and resolving their complaints - Write, edit emails and make phones to vendors, owners and other organizations for discussing and scheduling minor construction issues and others Required Qualifications: - Manage regular move-in and move-out flow including checking units, collecting tenants information, explaining move-in instructions, sending the notice and deal with deposits based on inspection - Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in - Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests - Communicate with the Property Manager and advance the completion of maintenance/repair progress with the vendors - Visit different properties occasionally to ensure all sites and communities are maintained properly and foresee the potential problems - Establish fluent communication and good relationships with tenants by investigating and resolving their complaints - Write, edit emails and make phones to vendors, owners and other organizations for discussing and scheduling minor construction issues and others Required Skills: Appfolio System, Property Management, Maintenance Coordination, Tenant Relations, Work Order Management Benefits: Excellent Working Environment: Energetic, Ambitious, Passionate, Great Team Experience, Regular Team Building Activities, Free Community Event Entrance, Leadership Cultivation & Individual Development, Networking & Resources from External Partners, Opportunities of Rotation Among Departments & Locations