Leasing Consultant - Seattle, WA at Tripalink in Seattle, WA

Summary: Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. They are seeking a motivated and customer-focused Leasing Consultant to guide prospective residents through the leasing process, manage incoming leads, and ensure a seamless move-in experience. Responsibilities: - Engage and follow up with prospective tenants via phone, email, and online platforms to schedule tours and secure leases - Conduct property tours (in-person and virtual) and present available units in a compelling and persuasive manner - Maintain thorough knowledge of all properties, amenities, pricing, and availability to effectively match prospective tenants with suitable homes - Promote vacant units through various advertising channels, including social media, online listings, and community events - Track and manage leads in CRM systems to ensure consistent follow-ups and maximize leasing conversions - Stay informed about market trends, pricing strategies, and competitor offerings to optimize leasing performance - Provide top-tier customer service to current and prospective residents to enhance tenant satisfaction and retention - Assist in lease renewals by proactively reaching out to residents and discussing renewal terms - Address tenant inquiries regarding leasing policies, rental terms, and move-in/move-out procedures - Prepare and process lease agreements, addendums, and other necessary documentation in compliance with leasing regulations - Ensure accuracy and completeness of all lease files and tenant records - Understand and apply basic landlord-tenant laws, residential real estate regulations, and fair housing policies - Coordinate with the property management team to facilitate move-ins, check-outs, inspections, and maintenance requests Required Qualifications: - 1+ years in leasing, real estate, property management, or sales-related fields - Strong communication, negotiation, and customer service skills - Detail-oriented with excellent organizational and multitasking abilities - Ability to work independently while collaborating effectively with the leasing and marketing teams - Familiarity with Microsoft Office (Excel, PowerPoint, Word) and Google Suite - Experience with social media platforms (Instagram, TikTok, Craigslist, Facebook Marketplace) for lead generation Preferred Qualifications: - Bachelor's degree preferred - Knowledge of leasing software and CRM tools (e.g., AppFolio) is a plus - Mandarin Speakers Required Skills: Leasing experience, Customer service skills Important Skills: Leasing software knowledge, Social media proficiency, Negotiation skills Nice-to-Have Skills: Multitasking abilities, Microsoft Office, Google Suite, Mandarin speaker Benefits: Excellent Working Environment: Energetic, Ambitious, Passionate, Great Team Experience, Regular Team Building Activities, Free Community Event Entrance, Leadership Cultivation & Individual Development, Networking & Resources from External Partners, Opportunities of Rotation Among Departments & Locations