HVAC Service Manager - Residential at Trio Heating,… · San Jose

Apply Job Type Full-time Description HVAC Service Manager [Residential] — $90,000–$150,000 + Performance Pay Location: San Jose, CA Sign-On Bonus: Up to $5,000 Apply Online: www.TrioHeatingandAir.com/Careers Call Us: (408) 290-9549 Lead One of the Fastest-Growing Service Departments in the Bay Area TRIO Heating, Air & Plumbing is breaking records and building one of the strongest HVAC & plumbing teams in the country. We’ve won 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and we’ve been recognized on the Inc. 5000. We operate with the latest tools and tech, and we plant a tree for every job we complete—with over 10,000 trees planted and counting. We’ve created a place where top performers thrive, careers take off, and impact is real. This is your chance to step into a high-impact leadership role and own the success of our growing service team. Why You’ll Love It Here • Competitive salary: $90,000–$150,000 (Salary + Performance Bonuses) • Up to $5,000 sign-on bonus to get you started • Profit-sharing opportunities • Office desk, laptop, and iPad provided • Full medical, dental, vision, and life insurance • 401(k) with 30% company match • Paid holidays and vacation • Career development, leadership training, and clear growth path • Work in a supportive, fast-paced, high-performance culture • Be part of something bigger—every job we do plants a tree What You’ll Do • Lead and manage a team of HVAC service technicians • Ensure top-tier customer experience, efficient scheduling, and dispatch coordination • Develop training programs to improve technician performance and skill • Track department KPIs: productivity, callback reduction, profit margins • Drive results through coaching, accountability, and operational structure • Collaborate with warehouse, sales, and call center teams • Manage service budgets, warranty claims, and daily job expenses • Enforce safety protocols, OSHA compliance, and company standards What We’re Looking For • 5+ years of residential HVAC experience • 3+ years in a supervisory or service manager role • Strong leadership, communication, and training ability • Results-oriented mindset with an eye for operational improvement • Technically proficient in service diagnostics and troubleshooting • Experience with ServiceTitan or similar dispatch software (preferred) • EPA certification and valid driver’s license (required) • NATE certification (preferred) The Impact Is Real TRIO is more than a place to clock in. We’re building careers, creating leaders, and leaving a mark on the industry—and the planet. One job = one tree, and your work makes that possible. Apply Today Apply at: www.TrioHeatingandAir.com/Careers Call us: (408) 290-9549 Lead a team. Break records. Grow fast. Come see why TRIO is the place everyone wants to work. TRIO Heating, Air & Plumbing is an equal opportunity employer.