Student Housing Operations Intern - Ann… at Trinity… · Ann Arbor

Summary: Trinity Property Consultants has been shaping community environments since 1999, focusing on resident satisfaction. They are seeking interns to work with Social Student Spaces management teams, providing an opportunity to experience various aspects of Student Housing, including Marketing and Property Operations. Responsibilities: - Serve as a property ambassador and leasing agent to provide exceptional service for our students/residents and prospects - Provide superior customer service via phone, email, and in-person communication - Provide support in social media initiatives and prospect outreach - Conduct unit walks and property condition assessments - Guide prospects through all phases of the leasing/prospect journey - Assist in market survey and data comparison analyses - Help with the creation and use of promotional material - Post about our communities and resident services online (e.g. social media and forums) - Additional tasks to be assigned by Manager Required Qualifications: - Must be currently enrolled in a four-year university, community college, or trade school - Positive attitude - Hard-worker, willing to be flexible based on the needs of the property - Sales mentality with the ability to influence others - Ability to handle high stress situations effectively - Excellent communication skills - Administrative and organizational skills - Time management skills and ability to prioritize wisely - Customer service orientation - Have an interest in Student Housing, Property Management, and/or Business - Intermediate computer and internet knowledge - Intermediate knowledge of MS Word, Excel, and Outlook - Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions - The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands - The team member may occasionally be required to climb - The team member will be required to work at a personal computer and talk on the phone for extended periods of time - Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed - Must be willing to assist with light labor, such as, but not limited to walking units, painting and putting furniture together - This is a full-time position and may require the availability to work some nights, weekends, and occasional holidays - Regular attendance and active participation/planning at company functions and events is also required - Must be willing to work weekends - Must be willing to work flexible hours Preferred Qualifications: - Marketing, Real Estate, or Business Degree preferred but not required - Preferred one-year experience in a sales or customer service role Required Skills: Customer service orientation, Sales mentality Important Skills: Property management, Marketing knowledge Nice-to-Have Skills: Interest in Student Housing, computer skills, MS Word, Excel, Outlook Benefits: Exposure to all facets of Student Housing Property Management, Assigned Corporate and Regional Mentor, Feedback provided for learning and growth opportunities, This Internship opportunity could lead to an additional potential future Internship with us, Opportunity to potentially stay on as part-time employee after Internship, Paid Internship with opportunity to earn leasing bonuses