Area Practice Manager - Boise Heart Institute

Location: Saint Alphonsus Regional Medical Center - Boise, Idaho

Employment Type:

Full time

Shift:

Day Shift

Description:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

The Saint Alphonsus Medical Group (SAMG) is looking for a collaborative and experienced Area Practice Manager for our award-winning Boise Heart Institute located on the Boise Regional Medical Center campus!

Position Summary & Highlights:

• As the Area Practice Manager you will report to the Executive Director, Cardiovascular Service Line and oversee the day-to-day operations of the Boise Heart Institute practices including General Cardiology, Interventional Cardiology, Electrophysiology, Structural Heart and oversee 7 outreach locations in the Treasure Valley, Cascade and Sun Valley.

• This includes managing 15 physicians and 22 APPs, and a Clinic Supervisor who will oversee 20 patient service representatives and working cooperatively with the Regional Nurse Manager and 2 Nursing Supervisors.

• You would be responsible in carrying out policies, protocols, etc., under medical directors lead. You will also be responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices. You will also monitor financial results monthly, complete variance reporting and action plans to meet established objectives.

• You will have a dyad relationship with Medical Directors. Each site or subspecialty and will be responsible in carrying out policies, protocols, etc., under their lead. You will also be responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices with the result of meeting or exceeding the established financial and other objectives set in cooperation with medical group leadership.

• The Saint Alphonsus Heart Institute offers highly trained heart specialists who treat the most common to the most complex heart conditions.

• The Heart Institute offers state-of-the-art Heart Centers in Boise and Nampa and outreach patient care to other cities and towns in the Treasure Valley!

• Discover advanced cardiovascular health procedures, services and treatments for heart conditions at Saint Alphonsus: https://www.saintalphonsus.org/services/heart-and-vascular/heart-vascular-services

We are looking for a candidate that has thorough knowledge of practice and hospital operations and customer requirements, has strong collaboration skills, solid analytical skills, and a great deal of self-initiative.

What You Will Do:

• You will be responsible for the workflow functions, outcomes, customer satisfaction and quality measures of the practices with the result of meeting or exceeding the established financial and other objectives set in cooperation with medical group leadership.

• You will be responsible for the following areas: Leadership/Management, Operations, Personnel Management, Customer Service, Financial Management, Quality & Compliance, Business Development, and Communication and Teamwork.

• Participate in monthly meetings (or as needed) with physicians (including Joint Center Council) to facilitate decision-making and improve practice operations based upon identified metrics for the practice.

• Responsible for monthly monitoring and reporting to the physicians of financial results, and patient experience reporting as well as action plans to meet established objectives.

• Oversee clinic supervisory roles, in collaboration with the Saint Alphonsus Medical Group Network Director of Nursing and collaborate with Clinic Managers throughout Saint Alphonsus Medical Group.

• An ideal candidate will have thorough knowledge of ambulatory practice and hospital operations and customer requirements.

• You will be compassionate, but also an experienced leader that has strong organizational skill set, experience with change management, strong collaboration skills, and has experience with finance/budgeting.

Minimum Requirements:

• Must possess knowledge normally acquired through completion of a master’s degree in business or healthcare related field, with ten (10) or more years of related experience, or equivalent combination of education and experience.

• 7 years supervisor/manager experience required.

• Must have working knowledge of hospital operations and experience working closely with physicians in a dyad fashion.

Highlights and Benefits

When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.

• We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.

• Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.

• We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.

Visit www.saintalphonsus.org/careers to learn more!

Saint Alphonsus Facility Information

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

• Forbes America's Best Large Employers 2025;
• Forbes America's Best Employers for Healthcare Professionals 2025;
• Top 15 Health Systems in the country by IBM Watson Health;

• The region’s most advanced Trauma Center (Level II);

• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.