AI Engineer - Full time at Trillium… · Mississau…

AI ENGINEER - FULL TIME Location: Mississauga, ON, Canada Position: AI Engineer  Posting ID: 7920 Status: Permanent Full Time    Department: AI & Digital Planning Role Level: Professional Group PG10 ($45.02 to $56.28) Posted Date: July 9, 2026 Posting deadline: July 26, 2026 A New Kind of Health Care for a Healthier Community. That’s our Vision at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada.  Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto and home to Institute for Better Health.   Our common purpose is to improve care, elevate health, and strengthen the communities we serve. Grounded in the values of compassion, excellence, and courage, we strive each day to be our best and work toward a better future. Our mission begins with delivering the highest quality care through continuous improvement, while partnering to create a more seamless health system.  We provide services centred on people’s needs, striving for better health by supporting prevention as well as delivering treatment. We help communities thrive by building partnerships, fostering inclusion, and strengthening health and well-being for all.    Learn more about THPs Strategy by reading our Plan to 2030.    Aligned to our Plan to 2030, THP is working together with our community on Trillium HealthWorks, the largest infrastructure renewal in Canada’s history, that will shape the future of our community and beyond, transforming health care with the future Peter Gilgan Mississauga Hospital, including Ontario’s first hospital dedicated to women’s and children’s health at the Shah Family Hospital for Women and Children and expanding the Queensway Health Centre, which will become The Gilgan Family Queensway Health Centre. Learn more about Trillium HealthWorks by visiting the Trillium HealthWorks Website.   If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team!   Job Description:   Reporting to the Director, AI & Digital Planning, the AI Engineer will be responsible for using the latest AI tools to design, prototype, build, evaluate, and scale AI solutions including Generative and Agentic AI, that will be deployed and sustained across the enterprise with the lens of user experience, human-centred design, and product and lifecycle management. This role will advance Trillium HealthWorks priorities through the operationalization of AI within key priority projects including the Trillium Operations Centre and Trillium Connect, designing future systems that will be used in our foundational infrastructure projects.    Key Responsibilities: • Design, build, and deploy intelligent agents and multi-agent systems that augment clinical and operational workflows, spanning task automation, decision support, and end-to-end process orchestration, using cloud AI platforms (e.g., Azure AI Foundry, Copilot Studio) and open-source frameworks • Collaborate with internal teams including Information Systems and Business Intelligence to develop AI solutions, using best practices for engineering, designing future systems for Trillium HealthWorks • Embed directly within clinical and operational teams to identify automation and agentic opportunities, integrate AI solutions into their specific workflows, and streamline day-to-day processes.  • Manage the end-to-end lifecycle of AI solutions from design and development, to implementation and sustainability, using a product design mindset.  • Develop API endpoints and implement Model Context Protocols (MCPs) for exchanging healthcare information and connecting AI agents to external tools and data sources. • Connect AI agents to core hospital systems (EHR, HRIS, ERP) via APIs to allow agents to perform actions, not just retrieve information. • Contribute to the design and implementation of techniques to optimize AI performance and grounding, including retrieval-augmented generation (RAG) pipelines, structured output enforcement, prompt engineering and versioning, and few-shot/chain-of-thought strategies to ensure AI solutions are accurate, context-aware, and aligned with clinical and operational data sources. • Build and maintain reliability and safety infrastructure for AI systems in a healthcare environment under the guidance of senior team members, including guardrails for input/output filtering and PHI protection, systematic evaluation and benchmarking frameworks (hallucination detection, clinical accuracy, bias testing), and human-in-the-loop patterns that define appropriate escalation thresholds and clinician review points. • Contribute to the design and maintenance of agentic orchestration workflows, including multi-agent coordination with state management and context passing, branching logic with error handling and fallback patterns, and observability/tracing infrastructure to support audit trails and regulatory compliance. • Ensure AI solutions comply with privacy, security, and responsible AI requirements, including PHIPA and organizational governance frameworks • Monitor and troubleshoot production issues to maintain high availability and reliability.  Qualifications & Skills: • BS in computer science, engineering or a similar discipline, or equivalent practical experience • 2-4 years in software engineering, AI engineering, or related role • Python proficiency • Experience building LLM-powered systems • Experience with at least one orchestration framework (LangGraph, LangChain, Semantic Kernel, or equivalent) • Experience with API design and integration • Familiarity with version control (Git) and CI/CD practices • Strong communication and collaboration skills to work effectively with cross-functional teams and customers • Ability to troubleshoot complex issues and identify root causes   Preferred Qualifications: • Master's degree in Computer Science or a related technical field • Familiarity with agentic system design • Familiarity with MCP • Exposure to RAG pipeline architecture • Interest in healthcare AI • Familiarity with agentic and GenAI evaluation practice  Notes to Applicants:    If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.   Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.   In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.    Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.   As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.    Building an Antiracist and Equitable Team and Why it is Important to Us - A New Kind of Health Care for a Healthier Community   When we set out to build our vision and future, we connected with and heard from our community - patients, families, visitors, physicians, staff and volunteers. Our plan to create a new kind of health care for a healthier community means advancing health across the hospital, the system and the community and is built on an inter-connected system of care organized around patients and leaving no one behind. Recognizing this mission could not be realized without also assessing and investing in our internal practices, culture and processes we are building an organization where everyone at THP feels they belong, their voice matters, and contributes to our collective success.  We commit to making systemic fairness a reality for all and are working to ensure that the community we serve is reflected at all levels, and in all professions at THP.  Diversity is our strength and we recognize and value teaching and learning we all contribute and benefit from in our environment; our unique lived experiences matter and shape our actions and behaviors.  In becoming an antiracist organization, we acknowledge the existence of oppression, racism, bias and complicity, and we have been working steadily to make changes in the way we work to dismantle these barriers. This includes developing and realizing an action plan to advance racial equity and embed anti-racism accountability across IBH, starting with our anti-Black racism priority initiative.    Trillium Health Partners is one of Canada’s largest community-based teaching hospitals. Our team of more than 17,000 people serves the growing and diverse populations of Mississauga, west Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and nine satellite locations. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care - defined not by illness, but by the health and well-being of people and communities.