TricorBraun→
Inside Sales Manager at TricorBraun in Charlotte, NC
Job Description
Make TricorBraun Your Best Move Yet!
We are looking for an Inside Sales Manager to lead and develop a high-performing inside sales team. The manager will mentor the team, which is passionate about growing revenue, retaining customers, and expanding business profitably.
Why TricorBraun?
TricorBraun is a global packaging leader, with team members across the Americas, Europe, Asia, Australia, and New Zealand. As North America’s largest distributor of primary packaging, we help some of the world’s most recognizable brands bring their products to life through innovative packaging solutions.
From emerging brands to industry leaders, our customers count on us for expertise, responsiveness, and creative solutions. Many of the products you use every day started with TricorBraun packaging. Join us and help shape what’s next.
Your Role Here
As a Manager of Inside Sales, you will oversee a group of inside sales professionals tasked with developing customer relationships, increasing sales performance, and ensuring outstanding service. You’ll translate strategy into action by coaching team members, monitoring performance metrics, and creating a culture focused on accountability, collaboration, and continuous improvement.
This role is ideal for a leader who thrives in a fast-paced environment, enjoys developing talent, and knows how to turn data, process, and motivation into measurable results.
Responsibilities Include:
Leading, coaching, and developing inside sales team members to achieve revenue, margin, and activity goals.
Establishing clear performance expectations and holding the team accountable through regular coaching and feedback.
Monitoring sales pipelines, customer activity, and team performance metrics to get results.
Partnering cross-functionally with operations, procurement, and external sales teams to support customer success.
Supporting the execution of sales strategies, initiatives, and process improvements.
Assisting with recruiting, onboarding, and training new team members.
Finding opportunities to improve customer retention, account growth, and overall sales effectiveness.
Creating a positive, team-oriented culture focused on collaboration and continuous improvement.
What You Bring:
Experience leading or mentoring sales teams in a fast-paced business environment.
Strong communication, coaching, and relationship-building skills.
Proven ability to drive accountability and performance through metrics and process.
Customer-focused approach with strong problem-solving abilities.
Ability to manage multiple priorities and adapt quickly to changing business needs.
Experience in distribution, manufacturing, packaging, or B2B sales environments preferred.
What You Can Expect From Us
At TricorBraun, we invest in our people and provide the tools, support, and opportunities needed to grow your career. You’ll join a collaborative culture where your ideas and leadership make an impact.
Competitive base salary + incentive opportunity
Comprehensive medical, dental, and vision benefits
Paid time off plus company holidays
Tuition reimbursement and professional development support
Career advancement opportunities within a global organization
A people-first culture built on teamwork, growth, and innovation
We are proud to be an equal opportunity employer and encourage applications from all qualified candidates.
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