DevOps Intern at TrendAI in Austin, Texas Metropolitan Area

Summary: Trend Micro is a global cybersecurity leader focused on making digital information exchange safe for enterprises, governments, and consumers. They are seeking a highly motivated DevOps Summer Intern to assist with the design and development of Python-based tools aimed at improving operational efficiency and troubleshooting within the DevOps Technical Support organization. Responsibilities: - Support the design, development, and enhancement of Python-based tools for log analysis and technical support use cases - Assist in the development of AI-enabled tools and utilities that improve troubleshooting, diagnostics, and workflow efficiency - Develop and maintain Python GUI applications using tkinter to support internal tools and user interaction needs - Analyze system and application logs to identify trends, recurring issues, and opportunities for automation and operational improvement - Collaborate with DevOps and Technical Support personnel to gather requirements and translate operational needs into practical technical solutions - Perform testing, debugging, and documentation of developed tools to ensure quality, usability, and maintainability - Participate in team meetings, code reviews, and project discussions in support of ongoing initiatives and knowledge sharing - Contribute to continuous improvement efforts that enhance the effectiveness, scalability, and maturity of the DevOps Technical Support organization - Follow established development standards, version control practices, and team processes throughout the internship - Prepare and deliver a presentation at the conclusion of the internship summarizing project contributions, outcomes, and key learnings Required Qualifications: - Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related technical field - Prior coursework, academic projects, or hands-on experience with Python programming required - Demonstrated interest in DevOps, automation, technical support, log analysis, or AI-related technologies - Strong analytical, problem-solving, and organizational skills - Ability to work independently and collaboratively in a professional team environment - Effective written and verbal communication skills, including the ability to present technical work to a broader audience Preferred Qualifications: - Junior, Senior, or Post-Graduate Master's student preferred - Exposure to Python GUI development using tkinter is a plus - Familiarity with GitHub or other version control platforms is a plus - Exposure to MCP Server is a plus - Experience working with or integrating APIs is a plus Required Skills: Python programming, Python GUI development, DevOps, Automation, Log analysis, AI technologies, GitHub, Version control, API integration, Analytical skills