Service Technician / Advisor at Trek Bicycle in Walled Lake, MI

Summary: Trek Bicycle is a company that focuses on providing excellent products and hospitality to customers. They are seeking a Service Technician/Advisor who will troubleshoot bike repairs, install accessories, and build relationships with customers, while closely supporting the Service Manager. Responsibilities: - Troubleshoot repairs and service all kinds of bikes on the spot - Install the awesome accessories customers select for their new bike - Build relationships with people who trust you to keep their gear running flawlessly - Support the Service Manager when they are not available - Evaluate issues and recommend repairs Required Qualifications: - Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task - Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days - Top-notch communication skills - Impressive attention to detail and a love for tinkering ‘til you figure it out - Eagerness to learn the ins and outs of servicing bicycles - A desire to continually learn proper service methods and new technologies Required Skills: Bicycle Repair, Bicycle Maintenance Benefits: Flexible and fun company culture, Competitive health care, PPO & HDHP medical plan options, Dental insurance, Vision insurance, Flexible Spending Accounts (FSA), Free life insurance & optional term life insurance, Competitive vacation package, 401(k) with match and Employee Stock Ownership Plans (ESOP), 12 weeks of maternity leave with 100% pay, Paid company holidays, Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs), Employee discounts on all product, Deep partner retail discounts