Tasting Room Associate - Beringer at Treasury Wine… · St Helena

Summary: Treasury Wine Estates (TWE) is one of the world’s largest wine companies, and they are seeking a Full Time Tasting Room Associate at Beringer. The role involves hosting wine tastings, selling products, and providing exceptional service to guests visiting the property. Responsibilities: - Set-up and host wine tastings and tours for guests - Sell wine, merchandise and wine clubs to meet or exceed monthly sales targets - Collaborate with co-workers to provide a superior guest experience - Provide service and hospitality that exceeds our competitors and our guest’s expectations - Stay current on Beringer Vineyards wines and customer offerings - Be engaged and active in local wine industry community – know our market - Be informed on local hospitality offerings and make recommendations to guests - Participate in TWE training programs - Strive for WISE triple score sales and service results - Open, close and operate cash registers - Assist in events, private dinners and various site activities - Assist Wine Inventory and Merchandise Dept. with restocking, inventory and floor upkeep - Follow site policies and procedures including but not limited to: Opening and closing, inventory of merchandise and wine, etc - Act as a backup for other Hospitality Sales Associates who are conducting tastings and tours Required Qualifications: - Must be 21 years of age - Exemplary customer service skills - Passionate about wine - Sales and conversion via hospitality and knowledge - Strong presentation skills with the ability to relay their knowledge of wines and wine production - Dynamic communication skills & positive attitude - Must have a clean professional appearance and excel in intercommunications and interactions - Ability to start a project and carry through to successful implementation - Knowledge of food and wine, the wine industry, Sonoma, Napa and Bay Area restaurants - This position must work weekends (Friday, Saturday and Sunday), some holidays and evenings - Must be able to lift 50 lbs. (a case of wine) Required Skills: Customer service, Sales skills, Wine knowledge Important Skills: Presentation skills Nice-to-Have Skills: Dynamic communication, Professional appearance, Project implementation, Food knowledge, Local market knowledge, Positive attitude Benefits: Medical, Dental, Vision, Paid Time Off (vacation, sick time, and holidays), 401K with company match, TWEforME Day