Mobile Maint Svc Advisor I at TravelCenters… · Fairfield

Summary: TravelCenters of America operates a nationwide network of travel centers providing fuel, food, truck maintenance, and essential services to professional drivers and motorists. The Mobile Maintenance Service Advisor I supports the Truck Service team by assisting customers, preparing and processing work orders and over-the-counter transactions, coordinating parts, and promoting services while maintaining safety.

Responsibilities:
- Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
- Have extensive knowledge of the products we sell and the services we provide
- Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
- Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
- Source parts from outside vendors and coordinate delivery
- Prepare end of shift drop and shift report; Understand various payment types
- Maintain the safety of both our customers and team members

Required Qualifications:
- High School Diploma or GED
- Good verbal and written communication skills
- Strong suggestive selling skills
- Basic computer skills
- Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
- A valid driver's license

Preferred Qualifications:
- Previous cashier and customer service experience; experience in repair or parts shop preferred

Required Skills: Cashiering, Repair and Parts Shop Knowledge, Suggestive Selling, Work Order Processing, Over-the-Counter Transactions, Parts Sourcing, Purchase Order Processing, Quote Preparation, Payment Processing

Benefits: Medical, dental, vision and life insurance, 401(k) with a company match, Paid vacation and holidays, Tuition reimbursement, On-site meal discounts, A wide variety of discounts on technology, travel, food and fuel, Opportunity for growth and advancement with company paid training